Physician Liaison

2 months ago


Charlotte, United States Senta Partners Full time
Description

POSITION SUMMARY

The Physician Liaison is responsible for forming, growing and maintaining long term relationships with referring physicians, advanced practice providers, specialists, referral coordinators and other clinical groups to increase new patient referrals in an assigned geography. The Physician Liaison is responsible for ensuring referring provider satisfaction with access, communication and service using a consultative approach, outreach and other marketing tools.

This role is critical to SENTA Partner's overall success in achieving its vision of becoming the industry leading organization for ENT & Allergy physicians.

TRAITS / SKILLS

Motivated | Relationship Builder | Excellent Communication Skills | Professional | Personable

Highly Organized | Responsible and Accountable

MAJOR DUTIES AND RESPONSIBILITIES:

  • Develops and grows strong relationships with direct referral sources through scheduled account visits to increase new patient referrals.
  • Conduct in person visits and presentations to referral sources, introducing ENT and Allergy services and new service lines.
  • Obtains, interprets, and analyzes physician referral data to 1) optimize effectiveness, efficiency, and 2) to prioritize logistics (routing) plans to reach weekly and monthly objectives.
  • Leveraging SalesForce CRM, develops & maintains an effective field activity tracking system to document calls, call notes and other activities.
  • Promotes and participates in community awareness through events and outreach.
  • Defines and continuously refines competitive landscape and message to the assigned practices.
  • Resolves physician customer service calls, taking initiative to make decisions within authorized scope of responsibility, or directing decision making to the proper authority.
  • Provides timely follow up on specific questions, areas of interest, and/or concerns expressed by referral sources.
  • Facilitate introduction of new SENTA providers to referring physician & relevant support staff in assigned geography through field marketing, meet and greets, etc.
  • Ensures all new referral sources receive appropriate and timely educational information (i.e., physician bio, patient outcomes data, new treatment updates, etc.)
  • Works with organization's leadership on referral source retention & growth strategies.
  • Prepares monthly and quarterly reports and reviews findings with the physicians & leadership.
  • Aids in identifying referral growth strategy, setting referral growth goals, calculating referral forecasts, and creating plans toward increased market penetration.
  • Actively demonstrates commitment to providing excellent customer service.
  • Actively participates in educational activities/self-development to enhance professional growth.
  • Maintains professional appearance and conduct as established by the organization.
  • Encourages and maintains confidentiality in all interactions with physicians/providers.
  • Other duties as assigned.
EDUCATION AND EXPERIENCE
  • Bachelor's Degree OR Associates degree with minimum of 2 years of sales/healthcare experience (required)
  • Healthcare sales and/or marketing experience required, pulmonology, urgent care, primary care, pediatrics, allergy, ENT and endocrinology experience a plus.
  • Experience with SalesForce CRM a plus
SPECIFIC SKILLS
  • Possess excellent in person communication skills.
  • Disciplined to work independently.
  • High-level of energy, desire to succeed, and confidence.
  • Ability to multi-task in a fast paced environment while recognizing and determining priorities.
  • Excellent organizational and time management skills.
  • Ability to communicate effectively, both orally and in writing
  • Must have strong working knowledge of computer and Microsoft Office programs.
  • Must follow professional dress code.
WORKING CONDITIONS
  • ENT and Allergy office environment
  • Travels within the assigned geography
  • Position covers Shelby, Gastonia, Belmont, Charlotte

  • Physician Liaison

    2 months ago


    Charlotte, United States Senta Partners Full time

    DescriptionPOSITION SUMMARY The Physician Liaison is responsible for forming, growing and maintaining long term relationships with referring physicians, advanced practice providers, specialists, referral coordinators and other clinical groups to increase new patient referrals in an assigned geography. The Physician Liaison is responsible for ensuring...


  • Charlotte, United States BESTMSLs Full time

    Medical Science Liaison, Ophthalmology - Carolinas (Contract)US-NC-CharlotteJob ID: # of Openings: 1Category: Medical Science LiaisonBESTMSLsOverview Title: Medical Science Liaison, Ophthalmology - Carolinas Territory: DE, MD, VA, NC, SC (Can be located in any of these states) The Medical Science Liaison develops and maintains professional relationships...


  • Charlotte, United States Medi-Weightloss Full time

    Job DescriptionJob DescriptionPosition: Nurse Practitioner/Physician AssistantCompany: Medi-Weightloss of CharlotteAbout Us: Are you a passionate healthcare professional who values healthy living, quality of life, and work-life balance? Medi-Weightloss is thrilled to invite an exceptional Nurse Practitioner or Physician Assistant to join our dynamic team in...


  • Charlotte, United States Atrium Health Full time

    If its possible, you will find it at Atrium Healththe leading community-focused academic healthcare system serving North Carolina and South Carolina. We invite providers to discover all that we can do when we bring healing hearts, inquisitive minds and progressive visionaries together.The Director of Advanced Practice guides the Surgery care division in APP...


  • Charlotte, United States Mentavi Inc. Full time

    ADHD Online, the leading brand for Mentavi Health, stands at the forefront of revolutionizing telemedicine in mental health care. Our steadfast commitment revolves around prioritizing patients, who are at the core of our mission, and stewarding mental health care by harnessing the capabilities of telemedicine for comprehensive assessment and treatment...


  • Charlotte, United States Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...

  • Registered Nurse

    4 days ago


    Charlotte, United States Atrium Health Full time

    Overview Additional Essential Functions Obtains accepting/consulting providers, accurately documents PHI, and coordinates patient transport and bed assignment. Develops and maintains effective processes and documentation in information systems to facilitate efficient and appropriate admissions. Interacts with the entire Transfer Center team to ensure...

  • Director - Radiology

    1 month ago


    Charlotte, United States Atrium Health Full time

    Overview Job Summary Directs general management of the Department of Radiological Services, including the planning, budgeting, supervision and evaluation of all department programs and services. Acts as liaison between hospital administration, the department, and the medical staff. Essential Functions Develops a long range operational plan relative to...


  • Charlotte, NC, United States Department Of Veterans Affairs Full time

    Duties The ACOS/Mental Health Service is responsible for the overall clinical and administrative function of the Mental Health Service. Psychiatrists must be able to perform and teach all of the services required in the practice of psychiatry to psychiatry residents. Educational experiences are also provided to appropriate health care personnel who seek...

  • Clinical Rehab Liaison

    2 months ago


    Charlotte, United States Atrium Health Full time

    Overview This position will travel to different acute care facilities in the Charlotte area. Job Summary Increases referrals through sales and marketing and performing pre-admission screens on potential rehabilitation clients. Represents Carolinas Rehabilitation at conferences and community activities and provide health teaching and/or in-services and...

  • Clinical Rehab Liaison

    2 months ago


    Charlotte, United States Atrium Health Full time

    Overview This position will travel to different acute care facilities in the Charlotte area. Job Summary Increases referrals through sales and marketing and performing pre-admission screens on potential rehabilitation clients. Represents Carolinas Rehabilitation at conferences and community activities and provide health teaching and/or in-services and...


  • Charlotte, NC, United States Department Of Veterans Affairs Full time

    Duties The ACOS/Mental Health Service is responsible for the overall clinical and administrative function of the Mental Health Service. Psychiatrists must be able to perform and teach all of the services required in the practice of psychiatry to psychiatry residents. Educational experiences are also provided to appropriate health care personnel who seek...


  • Charlotte, North Carolina, United States Atrium Health Full time

    Job Summary Performs department operations in the absence of Leadership. Supervises radiation therapists. Responsible for staff scheduling, quality of exams performed, trains and provides in-service education to staff. Essential FunctionsResponsible for quality assurance and ensures weekly chart checks are completed. Maintains employee records and assists...


  • Charlotte, United States Consulate Health Care Full time

    Looking for Directors of Sales and Marketing to join our team! We are searching for a Director of Sales and Marketing to join our Charlotte team. The qualified candidate will be someone with a proven track record in building relationships, developing strategies and collaborating with interdisciplinary team members to ensure revenue targets are met and market...

  • Nurse Clinician

    1 week ago


    Charlotte, North Carolina, United States Atrium Health Full time

    Registered Nurse - Supportive ServicesWe are seeking a highly skilled Registered Nurse to join our team at Atrium Health, where you will play a vital role in delivering exceptional patient care and supporting our healthcare teams.Key ResponsibilitiesCollaborate with physicians and advanced care practitioners to develop patient-centric discharge plans,...


  • Charlotte, United States Atrium Health Full time

    Overview Job Summary Performs department operations in the absence of Leadership. Supervises radiation therapists. Responsible for staff scheduling, quality of exams performed, trains and provides in-service education to staff. Essential Functions * Responsible for quality assurance and ensures weekly chart checks are completed. * Maintains employee...


  • Charlotte, United States Atrium Health Full time

    Overview Job Summary Performs department operations in the absence of Leadership. Supervises radiation therapists. Responsible for staff scheduling, quality of exams performed, trains and provides in-service education to staff. Essential Functions * Responsible for quality assurance and ensures weekly chart checks are completed. * Maintains employee...


  • Charlotte, United States Atrium Health Full time

    Overview This position is Sign-On Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Job Summary Performs department operations in the absence of Leadership. Supervises radiation therapists. Responsible for staff scheduling, quality of exams performed, trains and...


  • Charlotte, United States Atrium Health Full time

    Overview This position is Sign-On Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Job Summary Performs department operations in the absence of Leadership. Supervises radiation therapists. Responsible for staff scheduling, quality of exams performed, trains and...


  • Charlotte, United States Atrium Health Full time

    Overview This position is Sign-On Bonus eligible. In addition to the sign-on bonus, new teammates at Atrium Health are eligible for robust benefits packages and paid time off. Job Summary Performs department operations in the absence of Leadership. Supervises radiation therapists. Responsible for staff scheduling, quality of exams performed, trains and...