Service Operations Intern

13 hours ago


Charlotte, United States Carolina Handling Full time
ABOUT US: At Carolina Handling, we are one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our products and solutions allow our customers to move material faster and more efficiently by implementing automation equipment and technologies. We are the largest certified Raymond dealer in the southeast for material handling equipment sales and service.

CAROLINA HANDLING'S INTERN PROGRAM

Our internship program is designed to provide a robust corporate internship experience by immersing our intern Associates into our Carolina Handling culture. The program allows students to gain experience and identify career goals. We want to ensure a meaningful experience; part of the program each intern Associate will have a department specific project to work on during their tenure here. The three-month program provides networking opportunities, roundtables, and business acumen training.

The project will align to the department goals with a clear end goal that can be accomplished within approximately 8 weeks during the internship program. At the end of the internship, the intern Associate will report out on the project to department leadership, our Executive Committee and the Intern Support Team.

The Internship Program will run from May 2025 to August 2025, with specific dates to be finalized once intern Associates are selected.

INTERN SUMMARY & PROJECT

The Service Operations Intern will be responsible for a project supporting our new HIVE program which provides an App to report service required for their equipment that we service as an organization. Project details will be provided in the first week of the internship and will focus on parts inventory within the organization.

EXPERIENCE & SKILLS TO BE CONSIDERED
• Currently enrolled in a 4-year bachelor's degree program in a Supply Chain, Operations Management, Business or similar
• Available to work 40 hours/week from May 2025 to August 2025

o In office 3x/week at our office located near Charlotte, NC (4835 Sirona Drive, Suite 100 Charlotte, NC 28273)

WHAT IS INCLUDED?
• Hourly compensation and class credits (if applicable)
• Intern Team Support

o Department Manager - Responsible for overseeing project completion, providing project guidance, and leadership

o Department Mentor - Daily 1:1 time to get department specific questions answered. Mentors provide guidance, advice, feedback, and daily support

o Program Leader - Internship team lead, supporting you to complete their projects, creating opportunities to expand your network, and learn more about the industry
• Developmental Opportunities; career workshops, round tables with internal departments
• Monthly intern events with other interns
• Business acumen training, learning MS Outlook, MS Teams, and other office software and tools

WORKING CONDITIONS

Working in an office as well as a warehouse environment with possible exposure to extreme temperatures for short periods of time. Use of computer and terminal to gather data and generate reports and memos. At times could be exposed to varying environments at the customer's site, including potential exposure to dangerous chemicals and solvents if proper safety procedures are not followed.

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