Computer User Support Specialist

5 months ago

Kittery, United States CSA - Careers Full time

CSA is seeking Computer User Support Specialist to support our program, this can be performed on-site from either our Kittery, ME or Mechanicsburg, PA locations.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

How Your Role Will Make an Impact:

    • Administer, develop, run tests on, implement, and maintain operating system and related software.
    • Establish and implement standards for computer operations for compatibility between hardware and software, according to specifications and parameters.
    • Troubleshoot and resolve software, operating system, and networking problems.
    • Schedule, perform, and monitor system backups and, when necessary, performs data recoveries.
What You Will Need to Join Our Award-Winning Team:
    • Clearance: Must possess and maintain an active Secret clearance.
    • Minimum of 3 years of experience in a related Information Technology (IT) job; this experience includes providing Tier 1 and 2 help desk support assisting non-IT users for applications
    • CSWF Certification: IA II


This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.

As a federal contractor, CSA will abide by the client's infectious disease protocols.

WE BELIEVE great companies know who they are and what they stand for. CSA's common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people-so they are inspired to solve our clients' toughest challenges. It's no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.

We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.

Be a part of CSA... do great things

CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We're an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.

Federal Equal Opportunity is the Law

Federal Employee Rights under FMLA

Federal Employee Polygraph Protection Act

E-Verify Participation Poster (uscis.gov)

If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice.

Notification for current or previously cleared professionals:

Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA's applicant tracking system.

By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.

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