Technical Support Specialist

3 weeks ago

Portland, United States Opportunities at MEMIC Full time

Are you looking for....

... a chance to break into an IT career?

... a helpdesk role with opportunity to expand into different fields of IT?

...innovative ways to solve problems?

...a chance to get hands-on with leading technologies?

...a way to effect change using Agile/Lean/DevOps processes?

...a challenge of exploring and building something new?

If so, join MEMIC's Information Technology Department as our next Technical Support Specialist. We need innovators like you to help us transform the company.

The IT Technical Support Specialist will provide Technical support to MEMIC employees. This individual will work as a team member and will be involved in making team decisions on hardware and software upgrades as well as deployment of new and replacement equipment. They will troubleshoot issues with performance of business operation hardware and software to include Windows devices/phones and Apple phones and tablets. Participation in evaluating network, hardware and software problems and will assist in getting the problem resolved.

  • Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations. This will require discretion, independent judgment, documentation and reporting
  • Responsible for troubleshooting and resolution of operational performance of laptops, tablets, VPN tokens, wireless access and phones.
  • Supporting the Operations and Technical team with network performance issues; this includes but is not limited to monitoring, network and internet resources
  • Supports and monitors MEMIC branch offices network performance and supports and documents employee hardware and software needs on a regular basis.
  • Set up, deployment and support of new or replacement business equipment and software.
  • Assist MEMIC's remote users with connectivity issues.
  • Act as project lead on technical conversions, installations, and moves to include hardware and software.
  • Work with outside vendors on their products and coordinating resolution which involves analysis, planning and design.
  • Provide Help Desk Coverage
Requirements:
  • Associate of Science in Computer Services or equivalent experience with 2-3 years' experience in the field preferred.
  • Working knowledge of the Microsoft environment to include Windows 7 and 8.1, Windows Server 2008, 2012 and Office 2013, Windows Terminal Server, IBM AS/400 operating systems, Lotus Notes environment, Microsoft active directory.
  • Project coordination, completion and follow up with strong attention to detail and the ability to work in a team environment
Our comprehensive benefits package includes all traditional offerings such as:
  • Health Insurance options, Dental Insurance options and Vision Insurance
  • Employee Life Insurance/AD&D and Dependent Life Insurance options
  • Short-term & Long-term Disability
  • Health Savings Account with potential employer match
  • Flexible Medical and Dependent Care Account
  • Accident Insurance
  • Critical Illness Insurance
  • Employee Assistance Program
  • Legal/Identify Theft Insurance options
  • Long Term Care Insurance
  • Pet Insurance
  • 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
  • 4 weeks of Paid Time Off (PTO)
  • 7 paid holidays
We also offer other benefits to help foster a healthy, balance lifestyle such as:
  • Flextime schedules
  • Paid Parental Leave
  • Student loan paydown and refinancing assistance
  • Educational assistance for job related courses, seminars, certifications or degrees
  • One paid day every year to volunteer for your non-profit of choice
  • On-site fitness center (Maine & Virginia) or fitness reimbursement
  • Subsidized parking
  • Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law.

  • Technical Support Specialist

    4 weeks ago

    Portland, United States Opportunities at MEMIC Full time

    Are you looking for.... ... a chance to break into an IT career? ... a helpdesk role with opportunity to expand into different fields of IT? innovative ways to solve problems? a chance to get hands-on with leading technologies? ...a way to effect change using Agile/Lean/DevOps processes? a challenge of exploring and building something new? If so, join...

  • Technical Support Specialist

    5 days ago

    Portland, Maine, United States Opportunities at MEMIC Full time

    Are you looking for.... ... a chance to break into an IT career? ... a helpdesk role with opportunity to expand into different fields of IT? ...innovative ways to solve problems? ...a chance to get hands-on with leading technologies? ...a way to effect change using Agile/Lean/DevOps processes? ...a challenge of exploring and building something new? If so,...

  • Technical Support Specialist

    5 days ago

    Portland, Oregon, United States Cerbo Full time

    The Company Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for...

  • Construction Technical Support, Specialist

    3 weeks ago

    Portland, United States Vestas Full time

    At Vestas we are powered by the dream of changing the world. And to create a sustainable future, we are building a team of passioned visionaries. Would you like to join us? Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States. Construction Technical Support Specialist The construction...

  • Technical Support Specialist

    1 month ago

    Portland, United States Cerbo Full time

    The Company Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for...

  • Technical Support Specialist

    4 weeks ago

    Portland, United States Cerbo Full time

    The Company Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for...

  • Technical Support Specialist

    1 month ago

    Portland, United States Cerbo Full time

    Job DescriptionJob DescriptionThe CompanyCerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around...

  • Technical Support Specialist

    3 weeks ago

    Portland, United States Cerbo Full time

    The Company Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for...

  • Technical Support Specialist

    3 weeks ago

    Portland, United States Cerbo Full time

    Job DescriptionJob DescriptionThe CompanyCerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around...

  • DWSRF Technical Support Coordinator

    1 month ago

    Portland, United States State of Oregon Full time

    Job Description: The is recruiting for a DWSRF Technical Support Coordinator to provide technical expertise and support in the implementation of the Bipartisan Infrastructure Law (BIL) related programs. This position will lead outreach to the water systems to identify needs for assistance; create and maintain project priority lists; and coordinate with...

  • DWSRF Technical Support Coordinator

    3 weeks ago

    Portland, United States State of Oregon Full time

    Job Description: The is recruiting for a DWSRF Technical Support Coordinator to provide technical expertise and support in the implementation of the Bipartisan Infrastructure Law (BIL) related programs. This position will lead outreach to the water systems to identify needs for assistance; create and maintain project priority lists; and coordinate with...

  • Technical Specialist 2 Footwear

    5 days ago

    Portland, Oregon, United States Arc'teryx Equipment Full time

    Department: Product Integrity Reports to: Senior Manager, Product Integrity Location: Portland, OregonYour Opportunity at ARC'TERYX: As a Technical Specialist 2 Footwear, you ensure Arc'teryx brand integrity through global maintenance of product construction and manufacturing standards, best production practices and quality standards across all product...

  • Technical Specialist 2 Footwear

    4 weeks ago

    Portland, Oregon, United States Arc'teryx Equipment Full time

    Department: Product Integrity Reports to: Senior Manager, Product Integrity Location: Portland, OregonYour Opportunity at ARC'TERYX: As a Technical Specialist 2 Footwear, you ensure Arc'teryx brand integrity through global maintenance of product construction and manufacturing standards, best production practices and quality standards across all product...

  • Technical Specialist 2 Footwear

    3 weeks ago

    Portland, Oregon, United States Arc'teryx Equipment Full time

    Department: Product Integrity Reports to: Senior Manager, Product Integrity Location: Portland, OregonYour Opportunity at ARC'TERYX: As a Technical Specialist 2 Footwear, you ensure Arc'teryx brand integrity through global maintenance of product construction and manufacturing standards, best production practices and quality standards across all product...

  • IT Support Specialist

    1 week ago

    Portland, United States Vacasa Full time

    **IT Support Specialist** at Vacasa Portland, OR **Position Summary** Vacasa is looking for a talented individual to join the IT team as a IT Support Specialist focusing on hardware onboarding and off-boarding. We are a fast growing company and during our busy season, we need help onboarding new employees, ensuring they have everything they need on day one...

  • IT Support Specialist

    4 hours ago

    Portland, United States Swift Full time

    **IT Support Specialist** at Swift Portland, Oregon, United States ****Who we are looking for:**** At Swift, technology is at the heart of everything we do, and it is Swift ITs mission to enable everyone to collaborate, create and thrive. Based in Portland, this role provides technical support to an exciting creative, technology and production business....

  • DoD SkillBridge

    4 weeks ago

    Portland, United States Vets2PM Full time

    Job Description DoD SkillBridge Internship: Technical Field Support (404650) SkillBridge Host Company: Siemens SkillBridge Provider: Vets2PM LLC Location: Portland, OR Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: 1. Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form....

  • DoD SkillBridge

    3 weeks ago

    Portland, United States Vets2PM Full time

    Job Description DoD SkillBridge Internship: Technical Field Support (404650) SkillBridge Host Company: Siemens SkillBridge Provider: Vets2PM LLC Location: Portland, OR Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: 1. Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest form....

  • DoD SkillBridge

    2 weeks ago

    Portland, United States Vets2PM Full time

    Job Description DoD SkillBridge Internship: Technical Field Support (404650) SkillBridge Host Company: Siemens SkillBridge Provider: Vets2PM LLC Location: Portland, OR Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program. To Apply: 1. Go to www.vets2pm.com/skillbridge and complete the SkillBridge interest...

  • Technical Trainer

    5 days ago

    Portland, Oregon, United States PPM TECHNICAL SERVICES, INC Full time

    Job Title: Avangrid Renewables Wind & Solar Technical Trainer Company: Avangrid The Avangrid Renewables Wind & Solar Technical Trainer role involves supporting the operations of Avangrid's wind turbine & solar fleet and developing effective environmental health & safety (EHS) and technical training programs. The position, based in Moro, Oregon with a hybrid...