Part-Time Taxpayer Information Representative

4 weeks ago

Tulsa, United States Tulsa County, OK Full time
Organization
Taxpayer Information
Pay
$16.50
Pay Frequency
Hourly
Full Time / Part Time
Part time
Job Summary
Under general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes.
Job Description

EXAMPLES OF WORK PERFORMED:

Provide excellent customer service to a large number of taxpayers via telephone, in person, and written correspondence. Gathers information, determines needs of customer, provides explanation in a concise manner; handles customer complaints and problems effectively, redirects calls to other offices when necessary. Analyzes and determines acceptability of payments. Calculates fees, and calculates interest accruing monthly for delinquent accounts. Enters address changes to tax rolls. Corresponds with taxpayers when necessary and maintains files. Accesses and retrieves information from other sources in an effort to determine correct mailing information for a large volume of returned mail. Assist the Delinquent Tax Division with proofreading galleys, certified mailings, and conduction of sales. Scans checks daily for balancing. Verifies cash taken in the cashier division and prepares the deposit for the bank. Perform other duties as assigned.

Additional Job Description

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

Skill in public relations dealing with general public; in strong interpersonal relation applicable to handling customers; in communicating; written and oral, including proper telephone etiquette. Knowledge of PC programs such as Microsoft Word and Excel; office policies and procedures, and functions of other county offices and of ad valorem tax collection cycle. Knowledge of state statutes as they relate to ad valorem taxs. Ability to operate office machines including personal computer word processing and spreadsheets, 10-key by touch speed of at least 5,000 keystrokes per hour, typewriter, microfilm/scanner equipment, copier and fax; perform more than one job function at a time and to deal tactfully with others. All employees are required to extensively cross train for one or more other job duties of the office.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essutial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is an essential function of this job.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED) supplemented by courses in typing, personal computers, 10-key, etc., and over one year qualifying experience. Ten key skills of 5,000 keystrokes per hour. Keyboarding of 40 words per minute.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to interpret an extensive variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. This job requires thinking, concentrating, learning and remembering.

CERTIFICATES, LICENSES, REGISTRATIONS:

None.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee frequently is required to use hands to finger, handle or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Location
HQ

  • Taxpayer Information Representative

    4 weeks ago

    Tulsa, United States Tulsa County, OK Full time

    Organization Taxpayer Information Pay $17.00 Pay Frequency Hourly Full Time / Part Time Full time Job Summary Under general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes. Job Description Provides excellent customer service to a large number of taxpayers via...

  • Taxpayer Information Specialist

    1 week ago

    Tulsa, Oklahoma, United States Tulsa County, OK Full time

    Job SummaryUnder general supervision, the Taxpayer Information Representative provides excellent customer service to taxpayers via telephone, in person, and written correspondence. The ideal candidate will have strong interpersonal skills, be able to communicate effectively, and have knowledge of PC programs such as Microsoft Word and Excel.Key...

  • Taxpayer Information Representative

    1 week ago

    Tulsa, Oklahoma, United States Tulsa County, OK Full time

    Job SummaryUnder general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes.Key ResponsibilitiesProvide excellent customer service to a large number of taxpayers via telephone, in person, and written correspondence.Gather information, determine the needs of...

  • Taxpayer Information Representative

    3 weeks ago

    Tulsa, Oklahoma, United States Tulsa County, OK Full time

    Job SummaryUnder general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes.Key ResponsibilitiesProvide excellent customer service to a large number of taxpayers via telephone, in person, and written correspondence.Gathers information, determines needs of customer,...

  • Taxpayer Information Representative

    4 weeks ago

    Tulsa, Oklahoma, United States Tulsa County, OK Full time

    Job SummaryUnder general supervision, receives incoming telephone calls from the public and provides various types of information, primarily related to ad valorem taxes.Key ResponsibilitiesProvide excellent customer service to a large number of taxpayers via telephone, in person, and written correspondence.Gathers information, determines needs of customer,...

  • Part Time Guest Service Representative

    4 weeks ago

    Tulsa, Oklahoma, United States Nothing Bundt Cakes #44 Full time

    Job Title: Guest Service Representative - Part TimeWe are seeking a friendly and enthusiastic Guest Service Representative to join our team at Nothing Bundt Cakes #44. As a Guest Service Representative, you will be the face of our bakery, providing exceptional customer service and creating a warm and welcoming environment for our...

  • Parts Sales Representative

    3 weeks ago

    Tulsa, Oklahoma, United States Holt Group Inc Full time

    Job SummaryHolt Truck Centers in Tulsa, OK is seeking a skilled On-Highway Truck Parts Counter Sales Representative to join our team at our Tulsa, Oklahoma location. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.Key ResponsibilitiesCommunicate with customers in...

  • Part Time Guest Service Representative

    4 days ago

    Tulsa, Oklahoma, United States Nothing Bundt Cakes #44 Full time

    Job DescriptionJob Title: Guest Service Representative - Part TimeJob Summary: We are seeking a Guest Service Representative to join our team at Nothing Bundt Cakes #44. As a Guest Service Representative, you will be responsible for providing exceptional customer service, processing guest orders, and maintaining a clean and organized bakery...

  • Parts Sales Representative

    4 weeks ago

    Tulsa, Oklahoma, United States Holt Group Inc Full time

    Job SummaryHolt Truck Centers in Tulsa, OK is seeking a skilled On-Highway Truck Parts Counter Sales Representative to join our team at our Tulsa, Oklahoma location. This role involves communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining accurate and efficient processing of all parts...

  • Parts Counter Sales Representative

    1 week ago

    Tulsa, Oklahoma, United States Holt Truck Centers of Oklahoma LLC Full time

    Job OverviewHolt Truck Centers in Tulsa, OK is seeking a skilled On-Highway Truck Parts Counter Sales Representative to join our team at our Tulsa, Oklahoma location. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer...

  • Stock Lead-Part Time Representative

    5 days ago

    Tulsa, Oklahoma, United States Stand Out For Good Full time

    Role OverviewThe Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.Primary ResponsibilitiesWelcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling...

  • HTO - Parts Counter Sales Representative

    4 months ago

    Tulsa, United States Holt Group Inc Full time

    Job Summary:Holt Truck Centers in Tulsa, OK is seeking an On-Highway Truck Parts Counter Sales Representative at our Tulsa, Oklahoma location. The hours of the position are Monday - Friday, 7:00 AM - 4:00 PM. This position is responsible for communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining...

  • HTO - Parts Counter Sales Representative

    2 months ago

    Tulsa, United States Holt Group Inc Full time

    Job Summary: Holt Truck Centers in Tulsa, OK is seeking an On-Highway Truck Parts Counter Sales Representative at our Tulsa, Oklahoma location. The hours of the position are Monday - Friday, 7:00 AM - 4:00 PM. This position is responsible for communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining...

  • Part Time Sales Associate

    4 days ago

    Tulsa, Oklahoma, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women to find their authentic self-expression. Our mission is to provide modern, feminine, versatile clothing that makes women feel confident and beautiful. As a Part Time Sales Associate, you'll play a vital role in helping us achieve this mission.Position OverviewAs a Part Time Sales Associate,...

  • Part Time Guest Service Ambassador

    1 month ago

    Tulsa, Oklahoma, United States Nothing Bundt Cakes Full time

    Job Title: Part Time Guest Service RepresentativeWe are seeking a Part Time Guest Service Representative to join our team at Nothing Bundt Cakes in Tulsa, OK. As a Guest Service Representative, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and ensuring a memorable experience for...

  • Part Time Guest Service Ambassador

    2 weeks ago

    Tulsa, Oklahoma, United States Nothing Bundt Cakes Full time

    Job Title: Part Time Guest Service RepresentativeWe are seeking a Part Time Guest Service Representative to join our team at Nothing Bundt Cakes in Tulsa, OK. As a Guest Service Representative, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and ensuring a memorable experience for...

  • Part Time Guest Service Representative

    1 week ago

    Tulsa, Oklahoma, United States Nothing Bundt Cakes #44 Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Nothing Bundt Cakes #44. As a key member of our bakery team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with cake decorating and...

  • Patient Information Representative

    4 days ago

    Tulsa, United States Saint Francis Health System Full time

    Schedules procedures, verifies and inputs patient demographic and insurance/financial information, and creates new patient medical records for the purpose of facilitating the effective delivery of patient care. Minimum Education: High School Diploma Patient, Representative, Information, Healthcare

  • Graphic Designer

    3 weeks ago

    Tulsa, United States System One Full time

    System One is looking for a Graphic Designer to join a bank client in the Tulsa area. This position is part-time only (16-24 hours/week) and project based, possibly through year-end. The ideal candidate will have at least 3-5 years' experience in graphic design. A degree is preferred but not required. POSITION SUMMARY The Graphic Designer position is...

  • Part-Time Paramedic

    2 months ago

    Tulsa, United States Emergency Medical Services Authority Full time

    Essential Functions of the Position Conduct self in an ethical, professional manner; project a positive self/company/system image. Demonstrate the ability to follow the directions of the Clinical Services/Field Operations Supervisors, System Status Controllers, Operations Manager, and Director of Operations. Work with physicians, nurses, public safety...