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Support Engineer

3 months ago

Chicopee, United States Nexstar Broadcasting Full time

The Support Engineer will function as a member of the Software Engineering Team, and will collaborate with other team members to troubleshoot, diagnose and ultimately resolve user-facing software issues.

  • Work with system vendors and technology partners to install and configure equipment and software, solve system problems, and implement solutions and upgrades.

  • Configure, install, and maintain Microsoft Windows Server based systems and server software, including Microsoft SQL Server

  • Installs and tests new systems and technical infrastructure for the station.

  • Installs and maintains the IT network, switches, data backups, workstations, servers, and printers.

  • Cable, connect, and configure technical infrastructure equipment for the station.

  • Minimizes service interruptions at times of equipment and/or system failure by rapidly identifying and implementing solutions.

  • Manage and assist users with e-mail and desktop support.

  • Administer antivirus and similar support systems.

  • Manage user accounts through Active Directory.

  • Interprets and implements instructions and requests from other station personnel.

  • Communicates with members of the engineering team and other teams to effectively resolve equipment and system issues.

  • Interface with Nexstar Network, Security and Systems teams.

  • Assist in maintaining all station broadcast equipment within the facility.

  • Perform all other duties as assigned.

Requirements & Skills :

  • Technical degree in Information Systems, Broadcasting, or a related field, or have an equivalent combination of education and demonstrable experience.

  • SBE and Microsoft certification preferred.

  • Minimum three years’ experience with Windows Server environments

  • Knowledge of current television broadcast systems including AP ENPS and Bitcentral experience a plus

  • Networking support of various LAN/WAN devices and systems

  • Proficiency with computers, IP based telephony, copiers, scanners, fax machines, and other office equipment

  • Experience with digital transmitters, microwave equipment, and other broadcast-related equipment

  • Ability to meet deadline, prioritize assignments and handle multiple tasks simultaneously.

  • Ability to respond to trouble calls in a 24×7 environment (including nights, weekends, holidays as needed)

  • Valid driver’s license with an acceptable driving record

  • Fluency in English

  • Excellent communication skills, both oral and written

Nexstar Media Group, Inc. (NASDAQ: NXST) is a leading diversified media company that produces and distributes engaging local and national news, sports and entertainment content across its television and digital platforms, including more than 310,000 hours of programming produced annually by its business units. Nexstar owns America’s largest local television broadcasting group comprised of top network affiliates, with 200 owned or partner stations in 116 U.S. markets reaching 220 million people. Nexstar’s national television properties include The CW, America’s fifth major broadcast network, NewsNation, our national news network providing “News for All America,” popular entertainment multicast networks Antenna TV and Rewind TV, and a 31.3% ownership stake in TV Food Network. The Company’s portfolio of digital assets, including its local TV station websites, The Hill and NewsNationNow.com, are collectively a Top 10 U.S. digital news and information property. For more information, please visit nexstar.tv.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.