Large Loss Claims Specialist

1 month ago


Atlanta, United States AXA XL Ltd Full time

Loss Claims Specialist - Excess Casualty

New York, NY / USA

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As an Excess Casualty Claims Handler, you will play a critical role in managing and resolving XL's claims for the Excess Casualty team. You will work closely with your manager and fellow Claims Handlers to drive files to resolution and will interact and collaborate frequently with Regional Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

DISCOVER your opportunity

What will your essential responsibilities include?

·         Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Practice Leaders and Claims management.

·         Obtaining the coverage determinations of underlying carriers and analyzing the applicability of coverage to the facts of each claim under the terms of the AXA XL policy.

·         Establishing and maintaining close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.

·         Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.

·         Assisting underwriters with policy drafting initiatives, as well as new business and renewal meetings.

·         Coordinating and managing communications with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.

·         Producing internal reporting and ensuring that reserves are set according to best practice guidelines.

·         Identifying, monitoring and reporting on emerging liability and coverage trends.

You will report to the Manager of Excess Casualty Claims.


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