UX Researcher

2 weeks ago

San Jose, United States Solomon Page Full time

Our client, a large ecommerce marketplace, is looking for a UX Researcher in San Jose, San Francisco, Seattle, or LA for an ongoing contract working on their Financial Services team. The position requires a strong background in qualitative research, foundational strategy, and survey methodologies and will collaborate closely with design, product, and engineering teams to drive user-centered insights into our product development process. As a key member of their research team, you will work with other Researchers to scope, plan, execute, and deliver impactful research projects that inform and inspire our product strategy.

This is a hybrid contract and requires 2-3 days/week onsite in San Jose, San Francisco, Seattle, or LA.

Responsibilities:

  • Collaborate with design, product, and engineering teams to identify research needs and opportunities that align with business and user goals.
  • Plan and conduct a variety of research methods, including in-depth interviews, surveys, usability testing, ethnographic studies, and other qualitative approaches.
  • Develop research plans that clearly outline objectives, methodologies, timelines, and key deliverables.
  • Synthesize research findings into actionable insights and present them to cross-functional teams in a compelling and engaging manner.
  • Work closely with product and design teams to ensure that user insights are integrated into the product development process and that research outcomes are acted upon.
  • Partner with other Researchers to contribute to the development of the overall research strategy and prioritize projects based on business and user needs.
  • Continuously monitor and evaluate the effectiveness of research processes and methods, making improvements as needed to optimize research impact.
  • Advocate for user-centered design principles and the value of research across the organization.

Qualifications:

  • 5+ years of experience in UX research, preferably within the technology sector.
  • -Strong expertise in qualitative research methodologies, including interviews, contextual inquiry, and ethnographic studies.
  • Experience with survey design, analysis, and foundational research strategies.
  • Demonstrated ability to work collaboratively with cross-functional teams, including designers, product managers, and engineers.
  • Excellent communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.
  • Proven track record of translating research insights into actionable product improvements.
  • Familiarity with UX research tools such as UserTesting, Lookback, Optimal Workshop, or similar platforms.
  • Strong organizational and project management skills, with the ability to manage multiple projects simultaneously.
  • Passion for understanding user behavior and advocating for user needs throughout the product development lifecycle.

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on Facebook , and LinkedIn .

Opportunity Awaits.

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