Tournament Operations Intern

22 hours ago

Pigeon Forge, United States Ripken Baseball Full time
Overview:

As a successful Intern, you will be responsible for assisting with operations during our summer week-long events at the Ripken Experience in Pigeon Forge, TN. This is a paid Internship, while also being able to earn college credit.

Responsibilities:
  • Work directly under the Event Coordinator in assisting with rosters, welcome packets, and paperwork before each tournament
  • Serve as a tournament official, maintaining a working knowledge of rules and procedures, announcing games and operating scoreboards
  • Serve as a customer service representative to the coaches. Answer questions as they pertain to their tournament
  • Work directly with front office personnel to successfully execute all tournaments
  • Assist with team registration, opening ceremonies, and skills competitions each Sunday
  • Perform basic grounds crew duties such as field work and filling water coolers
  • Execute basic cleaning duties which include but are not limited to, sweeping, mopping, cleaning & stocking restrooms, cleaning windows and picking up trash
  • Assist Concessions and Retail Managers as needed. Responsibilities include, but are not limited to, cashier, grill, restocking retail floor
  • Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
  • Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand
  • Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants
Qualifications:

Required:
  • Bachelor's Degree or working towards Bachelor's Degree in related field
  • Computer skills, particularly in Excel and Word
  • Excellent verbal and written communication skills
  • Strong work ethic
  • Team player who is willing and able to listen and learn
  • Ability and commitment to work long hours, including weekends, depending on business needs


#LI-MR1

#RipkenBaseball

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