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Omaha, United States O'Reilly Hospitality Management Full time
Join our team Now hiring Front Desk / Night Audit - Cambria Hotel Omaha Downtown

We are proudly managed by O’Reilly Hospitality Management, LLC (OHM).

About Us:At OHM, we are dedicated to fostering a supportive and inclusive work environment where every team member has the opportunity to make a real impact. Join us and be part of our forward-thinking company that values sustainability efforts, health & wellness, community involvement, and philanthropic outreach efforts.

What We Offer:
  • 401k & Roth match – full-time and part-time team members are eligible
  • Health, Dental, Vision & Life Insurance Options
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts
  • Never wait for a paycheck again O'Reilly Hospitality Management Team Members can sign up for DailyPay on day one
Essential Responsibilities:
  • Perform all required daily audit procedures and reports as set forth by OHM and the hotel.
  • Verify the status of all wake-up call requests and ensure they are properly handled.
  • Balance all cash receipts and work performed during the audit shift, ensuring accurate deposit of cash.
  • Prepare the front office for the daytime shift and reset the day's business.
  • Act as a Guest Service Representative and Manager on Duty during nighttime hours.
  • Attend and actively participate in all front-office meetings.
  • Participate in all training and cross-training programs.
  • Report to work for scheduled shifts, on time and in uniform in accordance with company policy.
  • Comply with all company policies and procedures pertaining to this position and its duties.
  • Greet guests in a friendly and warm manner.
  • Embrace O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
  • Perform other duties and responsibilities as required or requested.
Skills & Abilities:
  • Strong leadership, management, organizational, and communication skills.
  • Ability to spot and resolve problems efficiently.
  • Excellent verbal and written communication skills.
  • Ability to deliver results.
  • Ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
  • Ability to multitask and prioritize.
  • Experience with relevant brand-specific PMS.
  • Proficiency in computer skills, including Microsoft Word and Microsoft Excel.
Education & Experience:
  • High School diploma or GED is preferred.
  • 2+ years of hospitality customer service experience preferred, but not required.
Hours:
  • This role involves a 4-day work week, including two 3 PM - 11 PM shifts and two night audit shifts from 11 PM - 7 AM.
Physical Requirements of the Position:
  • Standing for long periods of time.
  • Light Work: Exerting up to 40 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • May be required to lift in excess of 40 pounds on occasion.
Work Conditions:
  • Inside work environment. Not substantially exposed to adverse conditions.

O’Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status, or other protected classifications.