Part-Time Store Supervisor
2 weeks ago
Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.
With a renewed focus on the customer experience, we offer high-style designs and fashion basics with compelling values and a dynamic store environment. Whether we're collaborating with your favorite brands, and influencers or setting trends - we are always striving to make Forever 21 your go-to fashion destination to shop, work, and play
Join us - tomorrow is yours to define... Forever
The Lead fosters teamwork while supporting the ongoing success of all operational and service functions within the store which includes all aspects of the customer service experience, cash handling procedures, POS, stock replenishment, maintaining visual integrity, merchandising, and fitting room maintenance.
The PT Store Supervisor will be the driver in customer satisfaction by demonstrating and maintaining a customer first.
Responsibilities
- Consistently creates a welcoming environment and experience for the customer.
- Quickly responds to customer inquiries and needs and assists other Leads and Brand Ambassadors when needed.
- Demonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer service.
- Applies above average selling skills to engage with customers and provide knowledge of the brand.
- Follows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking).
- Leads the customer service experience by setting the pace and standards for all employees and promoting company programs while providing feedback to other Leads and Brand Ambassadors.
- Identified as a specialist associate that can be a role model in all functions of the store.
- Spends at least 60% of the shift performing Leader on Duty tasks.
- Coordinates the go-back process and replenishment from the fitting rooms, cash wrap, and sales floor areas by educating and providing feedback to Brand Ambassadors.
- Ensures that POS is reconciled with accurate balances and all deposits prepared as defined through policy and procedures.
- Supports sales productivity programs and highlights best practices on the sales floor and fitting room utilizing company recognition and incentive programs.
- Partners with visual merchandising team to ensure proper flexing and maintenance of merchandise presentation.
- Leads overall store earning by driving top line sales while managing controllable contribution.
- Understands and utilizes daily sales reports to direct and prioritize tasks.
- Adapts to a fast-paced environment, capable of managing multiple priorities at once.
- Supports all management, visual and sales teams consistently. Provides support in all cross functional departments, including but not limited to, store maintenance.
- Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.
- Must have a high school degree or equivalent.
- Minimum of one year of retail sales experience and previous cash handling experience is preferred.
- Must be energetic and charismatic.
- Must have excellent communication, organizational and time management skills.
- Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudice.
- Must be able to complete sales transactions in POS register system.
- Must be able to able to work under close supervision and comprehend detailed instruction.
- Must be able to spend up to 100% of the working time standing and walking.
- Must be available to work a flexible schedule to meet the needs of the business, which may include closing shifts, weekends and holiday shifts.
- Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals.
We actively encourage our current and future employees to:
Unleash your style - where your self-expression and creativity inspire others. Employees can take advantage of our relaxed corporate dress code showing up in a way that makes them feel comfortable, stylish, and unique
Embrace your individuality - we value the diverse perspectives, talents, and backgrounds that make each person one-of-a-kind. We celebrate what makes you exceptional
Own your Journey- Where personal & professional growth goes hand in hand. Embrace your journey, learn, adapt, and make a lasting impact. At Forever 21, you will have the opportunity to grow your retail career from stores to corporate and across our portfolio of brands under our parent, Sparc Group LLC
As a valued member of our retail workforce, you will unlock key benefits to grow your career with us Some of these highlights include:
• Competitive staff discounts across all Sparc brands (30-60% off)
• Career advancement opportunities - within retail and our corporate offices
• A flexible schedule
• Forever 21 Ignite: Education Benefit in partnership with Campus.edu to obtain an Associate Degree with an exclusive College Scholarship from Forever 21
• Unlock more great benefits as you transition into full-time opportunities with us
Requirements & EEO Statement
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law ("Protected Characteristics").
-
Part-time Sales Associate
4 weeks ago
Charlotte, North Carolina, United States The Container Store Full timeJob Summary:The Container Store is seeking a highly motivated and customer-focused Part-time Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks to ensure a seamless shopping experience for our customers.Key...
-
Part Time Keyholder/Store Manager
3 weeks ago
Charlotte, North Carolina, United States Premium Brands Services, LLC Full timeAbout UsWe're a dynamic team at Premium Brands Services, LLC, dedicated to empowering women to find their authentic self-expression through modern, feminine, and versatile clothing. Our goal is to create a confident and inspiring environment where our clients feel valued and supported.Job Overview:This part-time keyholder/store manager role is a key position...
-
Part Time Keyholder/Store Coordinator
2 weeks ago
Charlotte, North Carolina, United States Premium Brands Services, LLC Full timeAbout usPremium Brands Services, LLC creates modern, versatile clothing for women with a focus on confidence and self-expression. Our mission is to empower women to find their authentic style and make a positive impact in their daily lives.Position Overview:The Part Time Keyholder/Store Coordinator will provide exceptional client services, operate as the...
-
Part Time Keyholder/Store Manager
4 weeks ago
Charlotte, North Carolina, United States Ascena Full timeJob Summary:We are seeking a highly skilled and experienced Sales Lead/Keyholder to join our team at ANN INC. in Charlotte, NC. As a Sales Lead/Keyholder, you will be responsible for providing exceptional client service, operating as the Manager on Duty in the absence of a manager, and performing operational and transactional functions.Key...
-
Part-time Sales/Register Employee
3 months ago
Charlotte, United States The Container Store Full timeOverview: The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. Schedules for this part-time role include daytime, evenings, weekends, and early mornings. This is a non-commission, hourly SALES & REGISTER position....
-
RN Supervisor
4 weeks ago
Charlotte, North Carolina, United States Home Instead Full timeRN Supervisor – Part TimeJob Description:As a Registered Nurse with a passion for seniors, this role combines your clinical expertise with day-to-day operations of our non-medical home care agency. This position is ideal for someone who wants to connect with seniors, their families, and care professionals while offering a flexible schedule.Objective:The RN...
-
Restaurant Team Member Part Time
4 weeks ago
Charlotte, North Carolina, United States Loves Travel Stops & Country Store Full time{"Job Title": "Restaurant Team Member Part Time", "Job Functions": "Deliver exceptional customer service by taking orders, answering questions, and addressing customer needs.Balancing cash registers and offering additional sales opportunities to customers.Prepare customer orders from various preparation points within the kitchen, including sandwich making,...
-
Shift Supervisor
4 weeks ago
Charlotte, North Carolina, United States Starbucks Full timeJoin Our Team as a Shift SupervisorAt Starbucks, we're committed to creating a welcoming and inclusive environment where everyone feels valued and respected. As a Shift Supervisor, you'll play a key role in leading our store teams to deliver exceptional customer experiences and drive business results.Key Responsibilities:Lead store operations, ensuring...
-
Store Fulfillment Associate
6 months ago
Charlotte, United States Belk Full timeThe Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our “Relentless Customer Care” policy with our online and in-store “Yes! We Have It!” customers. The Store Fulfillment Associate position is non-exempt.•Pick orders by locating...
-
Retail Part-Time Store Associate, Fabletics
4 months ago
Charlotte, United States Fabletics Full timeJob Description Fabletics is currently looking for driven Part-Time Store Associates for our location at SouthPark in Charlotte, NC! How Do You Fit In? As a Store Associate, you will be responsible for providing a best-in-class retail store experience. Using cutting edge technology, you will enable our Customers to shop seamlessly between our website and...
-
Area Supervisor
4 weeks ago
Charlotte, North Carolina, United States dd's Discounts Full timeAs a key member of the dd's Discounts team, the Area Supervisor plays a vital role in maintaining a safe and secure shopping environment for customers and associates alike. Key responsibilities include:Key Responsibilities:Ensuring a high level of awareness on the sales floor to prevent accidents and maintain a safe working environment.Treating all customers...
-
Sales Supervisor
2 weeks ago
Charlotte, United States rag & bone Full timeFrom our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry...
-
Automotive Parts Store Manager
4 weeks ago
Charlotte, North Carolina, United States Genuine Parts Company Full timeJob Title: Assistant Store ManagerImagine a role where you can leverage your automotive or customer service expertise to drive sales and profitability in a fast-paced retail environment. As an Assistant Store Manager at NAPA, you will serve as a leader to your teammates and contribute to the company's mission to be the dominant parts supplier in the...
-
Part Time Keyholder/Store Manager
4 weeks ago
Charlotte, North Carolina, United States Ascena Full timeJob Summary:This role is responsible for providing exceptional client services, operating as the Manager on Duty in the absence of a manager, and performing operational and transactional functions. The Sales Lead will refer all duties which require managerial experience and/or approval to the Store Manager.Key Responsibilities:Embracing our values and...
-
Sales Supervisor
6 months ago
Charlotte, United States LACOSTE BOUTIQUES - NORTH EAST Full timeA sales supervisor is responsible for ensuring a high level of customer satisfaction through excellent sales performance. Leading by example, the sale supervisor plays an important role in driving the stores’s business effecting company values and service standards. Essential Job Responsibilities:• Provide a professional and excellent level of customer...
-
Lifeguard Supervisor
2 months ago
Charlotte, United States Life Time Fitness Full timePosition Summary As the Aquatics Supervisor, you will enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Team Members. You will help members and guests by providing great customer service...
-
Lifeguard Supervisor
2 months ago
Charlotte, United States Life Time Fitness Full timePosition Summary As the Aquatics Supervisor, you will enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Team Members. You will help members and guests by providing great customer service...
-
Part-Time Store Cashier/Stocker
2 weeks ago
Charlotte, United States Aldi Inc. Full timeALDI - 4006 Connection Point Blvd [Store Service / Retail Associate / Checker] As a Cashier with ALDI, you will: Process customer purchases; Adhere to cash policies and procedures to minimize losses; Assist customers with sales, problems or concerns; Perform general cleaning duties; Stock shelves and displays neatly to maximize visibility and sales; Stock...
-
Store Fulfillment Associate
2 weeks ago
Charlotte, United States Belk, Inc. & Belk eCommerce LLC Full timeThe Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our "Relentless Customer Care" policy with our online and in-store "Yes! We Have It!" customers. The Store Fulfillment Associate position is non-exempt. • Pick orders by locating...
-
DSW Store Associate Part-Time
2 months ago
Port Charlotte, United States DSW Full timeDSW, Inc. - Port Charlotte Town Center, Port Charlotte [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing...