Recovery Advocate Supervisor

3 weeks ago

Minneapolis, United States Wayside Recovery Center Full time
Our mission is to break the cycle of addiction and trauma for women, children and families.
WHO WE ARE

Seventy years ago Wayside Recovery Center, formerly The Wayside House, Inc., began with a mission to improve the quality of women's lives. Since then, Wayside has become an expert in delivering gender-specific and trauma-informed substance use disorder treatment and mental health services for women and their families.

Wayside Recovery Center provides a holistic array of care including outpatient and residential substance use disorder treatment, recovery support services, adult and children's mental health therapy, long-term supportive housing and family support services.

Our Vision is that all women, children, and families achieve healing and hope for their future free from the effects of addiction and trauma.
OUR PHILOSOPHY OF CARE

Our care experiences are guided by the client voice, the cultural preferences of all involved, the needs of the entire family system and our commitment to long-term relational support.

Our staff focus on strategies that reduce disparities, address historical sources of abuse, consider social determinants of health and interrupt the generational transmission of risk to future populations.

Wayside believes that women can and do experience fulfilling lives even having struggled with trauma, addiction and mental health concerns. Our role is to be an effective, caring partner in the journey of her recovery.

There is hope. With appropriate care, education, support and accountability, each woman can recover - no matter what has happened in her past. We recognize and honor the courage of a woman taking her first step and coming to Wayside.

We see you. We hear you. We welcome you.

For nearly 70 years, Wayside has been a leading provider of comprehensive care for women with substance use disorder, trauma and mental health needs.

We also focus on children and families with our family-centered services to stabilize and break the cycle for future generations. In joining the Wayside team, you will become part of an ethical, compassionate, innovative staff that works together to empower women, children and families in our community. Wayside is an equal opportunity employer and encourages diverse candidates to apply.
WE ARE LOOKING FOR EMPLOYEES WHO ARE:
  • Passionate for our mission
  • Client-focused
  • Strong with interpersonal skills, a team player
  • Calm under pressure
  • A problem solver
IN EXCHANGE, WE WILL EMPOWER YOU WITH:
  • Health, Dental and Vision benefits
  • Company paid long-term and short-term disability, and life insurance
  • Generous paid time off
  • Student loan forgiveness through the Public Service Loan Forgiveness program
  • Retirement savings plan with employer match (4% match after 1 year of employment)
Recovery Advocate Supervisor
PROGRAM: Family Treatment Center
REPORTS TO: Recovery Services Manager
JOB SUMMARY: Supervises the Recovery Advocates and assists the Recovery Services Manager.
Responsibilities & Essential Functions:
• Recruit, hire, terminate, orient, train, support and evaluate Recovery Advocates and RA Leads with emphasis on coaching and developing staff.
• Facilitate individual supervision and shift meetings.
• Complete one-on-one supervision of assigned RA staff.
• Ensure 24-hour coverage is provided in department. Assign workloads, tasks, and transportation, scheduling.
• Support clients with recovery services, including UA, belongings/room search, transportation, medication administration, filing, documentation, assist with client admission and discharge.
• Facilitate problem solving around RA & leads staff; act as liaison to counseling, program and administrative staff, and troubleshoot issues that arise with clients.
• Assist in program planning, implementation and evaluation as member of clinical team.
• Assist Recovery Services Manager and Clinical Team with RIPLE training, schedules, CHIP shop and related RIPLE client activities.
• Oversee organization of resource materials and policies in RA department.
• Design procedures, forms, office systems, office set-up to meet the needs of RA Department, ensuring compliance with Operating Policies and Procedures.
• Work collaboratively with clinical staff to provide client care.
• Role model behavior, which is consistent with and supportive to people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
• Work assigned OCRA week and comply with OCRA duties outlined.
• Assist in planning activities for clients.
• Maintain accurate, timely, and complete records, including but not limited to, document client assessments, progress notes, and informational notes.
• Maintain confidential client records.
• Participate in in-services, workshops, coursework, and other continuing education relative to client care.
• Other duties as assigned.
Qualifications & Skills
• Must be 18 years or older.
• Excellent communication and interpersonal skills
• Organizational and excellent computer skills essential.
• CPR certification
• Strong attention to detail, thinking capabilities and humor are welcome.
• Ability to work on multiple tasks/projects and be flexible.
• Ability to relate to women of diverse economic and cultural backgrounds.
• Must be able to demonstrate an ability to be responsive in an effective manner, while maintaining a warm and supportive atmosphere.
• Must be able to pass DHS background study and meet applicable requirements and regulations.
• A valid Minnesota driver's license with a good driving record.
• No DUIs in last three years; No more than three moving violations/accidents in past three years
Education and Experience
• Minimum one year of supervisory experience.
• High school diploma or GED
• One year of supervisor experience within in a substance use of mental heath facility preferred.
• LADC in good standing preferred.
• Experience with mental health, trauma-informed cared, and gender responsive care preferred.
• Experience working with families and/or pregnant and parenting women preferred.
• Experience working and supervisor staff in a 24-hour behavioral setting preferred.
• Knowledge and experience with Outlook, Word, and Excel.
Physical Requirements
• Must be able to lift up to 25 lbs.
• Must be able to sit for an extended period of time.
• Must be able to climb stairs.

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