Epic BI Developer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum’s EHR Services represents one of the fastest growing practices within Optum Insight’s Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you’ll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment.

Optum seeks an Epic BI Developer with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution.

Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration.  Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develops complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Clarity-based reporting

• Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed works with customer to finalize request

• Provides technical direction, guidance and assistance during project development and accomplish all required formal sign-offs

• Designs and documents the general functional requirements and detailed technical specifications for a report

• Assists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models

• Implements reports/database software in an optimal manner to minimize the effect on production and development activities

• Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues

• Provides technical/clinical workflow consultation including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for customers

• Develops, supports and maintains all required system design and build documents and other system documentation

• Provides support of application incidents reported through the help desk; including 24/7 on call coverage as required

• Adheres to organization standards for system configuration and change control

• Develops solid relationships with end user communities, customers and business partners

• Attends, participates in, and contributes to meetings throughout the facility

• Troubleshoots and/or resolves application issues and escalates more complex issues as appropriate

• The Report Writer may create new reports, using third party report writing tools to display Clarity data

Key Competencies:

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

• Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams

• Clarity Report Writer to create design specifications for new reports and identify and validate the appropriate technological solutions for various reporting needs

• Consults with and advise vendors and technical groups concerning the continued support of reports and databases

• Demonstrates the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills

• Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems

• Demonstrates solid relationship management skills and ability to handle challenging interpersonal situations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active / current Epic certifications in at least two areas including one Clarity Data Model

• 5+ years enterprise experience with Epic systems

• 5+ years of experience designing, creating, testing and implementing complex reports using Cogito SQL, SSIS, and/or Business Objects Enterprise reporting tools

• 5+ years of experience with SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries

• 5+ years Reporting tool experience or certifications (Oracle, Microsoft, SAS, Cognos, etc.)

• Proficiency with MS Excel, Visio, PowerPoint and SharePoint

• Ability to travel up to 25% annually, USA domestic locations. Travel may be lower depending on project requirements

Preferred Qualifications:

• Familiarity with Epic applications and database structure

• Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.