ServiceNow Developer

Critical requirement - The developer should have experience in SNOW development and integration with AWS cloud
• ServiceNow Implementation Specialist certification is preferred
• Good understanding of ServiceNow tool functions - both frontend and backend operations
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
• Knowledge of ITIL Foundations best practices (certification preferred)
• t least 3-5 years of experience as ServiceNow Developer and 1-2 years Administration
• Experience developing on the ServiceNow platform, including the creation and customization of the core modules Incident, Problem, Change, Service Requests (workflow, client side scripting, ACLs, business rules)
• Configuration management experience including optimizing CMDB
• Experience in Configuration of the tool to onboard Biogen Business applications into ServiceNow. The applications will be either on-prem, AWS or Azure
• Configure Workflows
• Experience in Customizations - backend integrations to products like Turbot, CMDB and AWS through APIs
• Forms Creation in ServiceNow
o Forms for Office 365, Sharepoint and MPP (some examples)
• Experience in AWS intergration for various services (say EC2, EFS). ServiceNow will become front end for AWS and Azure - Added advantage
• Understanding of executing projects in GxP environment
• ssist testing team on the functionalities to be tested

Additional skill Requirements
• JavaScript development and debugging (2-3 years)
• Software development experience (3-5 years minimum)
• Business workflow design and debugging
• Experience Utilize Agile/Scrum or other development methodology
• ITSM experience and knowledge
• Excellent analytical and problem-solving skills to resolve technical issues
• Excellent communication and teamwork skills
• Critical thinking, problem-solving and troubleshooting skills
• Demonstrated aptitude for learning new technologies quickly

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