Patient Service Coordinator

1 month ago

Albuquerque, United States Duke City Urgent Care Full time

Salary:

$15 - 18 - Per hour

Job Description:

Duke City Primary Care is looking to add a few exceptional front desk/patient service coordinators (PSC) individuals for our Moriarty, Edgewood, Cedar Crest, Albuquerque and Los Lunas locations. Albuquerque positions are limited. At Duke City, we pride ourselves in offering fast, friendly, quality care to all the residents of NM in need. If you are an upbeat, driven person who enjoys a challenging workplace and exudes a positive attitude, we are looking for you

Job Purpose:

The PSC is the first point of contact between patients and DCPC. A positive approach to your duties and exceptional customer service are critical to the success of the entire visit. The PSC's primary purpose is to provide daily administrative support for staff, patients, families, and/or visitors.

Primary Duties:

  • Responsibilities include greeting patients and office operations, such as answering telephones, printing, copying, faxing, scanning, processing payments, and ensuring accuracy of data entry when obtaining patient information.
  • Completing accurate patient registration process by inputting patient demographics and financial information.
  • Verifying insurance eligibility and relying relevant information on payment, billing and collection processes and policies.
  • Handling all forms of payment including cash and maintaining a balanced drawer.
  • Obtaining signatures on all required documents.
  • Maintaining a clean, sanitized, and organized work area.

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