Patient Service Representative

2 weeks ago


Aiken, United States Low Country Health Care System Inc Full time

Qualifications: Must have a high school diploma or GED. Previous medical and/or clerical experience is preferred but not required.

Job duties:

  • Greet all patients with a smile.
  • Obtain all insurance, Medicare, Medicaid, other billing addresses and make copies of cards.
  • Update patient demographics at each visit.
  • Direct patients to the proper office for screening into the Sliding Pay Program.
  • Notify nursing staff of any patient that enters the building who exhibits problems with shortness of breath, chest pain, bleeding, or any other symptom that is considered an emergency.
  • Become cross-trained in all front office duties to provide coverage.
  • Keep copies of all sign-in sheets and work/school excuses on file.
  • Maintain strict confidentiality of all protected health information.
  • Assist in answering incoming calls.
  • Assist in making patient appointments and locating existing appointments for patients.
  • Attend training workshops and continuing education as instructed by your supervisor.
  • Schedules medical appointments for RW patients.
  • Communicates with RW Medical Case Management staff to facilitate appointment attendance.
  • Collects and Reports RW Data to RW Director.
  • Perform any other duties as assigned by your supervisor.


***Salary scales are a range of pay and offers are made to applicants based upon the requirements of the particular position. Applicants with "previous like skills" may not be given the same weight and consideration as "previous specific same skills": i.e., For a Medical Receptionist position, "Previous clerical skills" may not be preferred over "Previous Medical Clerical Skills"

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