Customer Service Representative Lab

2 weeks ago

Pasco, United States MultiCare Health System, Inc. Full time
You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1, Shift: Split between evening and night shift 7pm-330am, Schedule: 5-8 hour shifts

** This position will start at Tacoma General Hospital and transition to the new Laboratory located in Tukwila, WA**

Position Summary
The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients.

Requirements
  • High School diploma or equivalent
  • Depending on assigned area, MA-P license may be required
  • Minimum one (1) year of experience in a laboratory setting or providing customer service support
Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?
  • Belonging: We work to create a true sense of belonging for all our caregivers
  • Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
  • Market leadership: Washington state's largest community-based, locally governed health system
  • Employee-centric: Named Forbes "America's Best Employers by State" in 2023
  • Technology: "Most Wired" health care system 15 years in a row
  • Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
  • Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn


Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.74 - $32.72 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

  • Customer Service Representative>

    1 day ago

    Pasco, United States Lineage Logistics Full time

    Lineage Logistics - Industrial Way [Customer Service Representative] As a Customer Service Representative at Lineage Logistics, you'll: Assist and support all customer relations and distributor sales representatives to promote sales and profits; Communicate daily with customers and sales personnel for the purpose of taking orders; Use suggestive selling...

  • Customer Service Representative>

    6 days ago

    Pasco, United States Holiday Companies Full time

    Holiday Stationstores - 4805 Rd 68 [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation of...

  • Customer Service Representative

    7 days ago

    Pasco, United States U-Haul Full time

    Compensation Range: $16.28 to $26.00 Hourly Location: 3212 W Court St, Pasco, Washington 99301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...

  • Customer Service Representative

    2 weeks ago

    Pasco, United States Heritage Landscape Supply Group Full time

    Marenakos, a partner of Heritage LSG is seeking a self-motivated, customer service-oriented individual for a Front Counter Sales role. This full-time Counter Sales/Customer Service position will focus on order entry at the sales counter with other related duties such as: Weighing in and out vehicles, Daily Reconciliation, Answer Multi-line Phones, Respond to...

  • Customer Service Representative

    4 days ago

    Pasco, United States Holiday Companies Full time

    Holiday Stationstores - 4823 Broadmoor Blvd [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Customer Experience Representative

    7 days ago

    Pasco, United States Permobil Full time

    Customer Experience RepresentativeThe Customer Experience Representative is part of a team that providesupport to customers, sales reps, and end users all over the world. Forspecific duties, see below. Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we...

  • Customer Experience Representative

    6 days ago

    Pasco, United States Permobil Full time

    Customer Experience Representative The Customer Experience Representative is part of a team that provide support to customers, sales reps, and end users all over the world. For specific duties, see below. Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as...

  • Customer Experience Representative

    1 day ago

    Pasco, United States Permobil Full time

    Customer Experience Representative The Customer Experience Representative is part of a team that provide support to customers, sales reps, and end users all over the world. For specific duties, see below. Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as...

  • Customer Service Rep

    5 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time offBonus based on performanceBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Customer Service Rep

    7 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Competitive salaryPaid time offBonus based on performanceBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Bilingual Customer Service Rep

    5 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Bilingual Customer Service Rep

    7 days ago

    Pasco, United States Jason Hogue Agency-American Family Insurance Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryPaid time offBenefits/PerksCompetitive hourly pay rate plus commission and bonusesPaid trainingPaid Time Off/Sick TimeJob SummaryThe Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to...

  • Central Processing Lab

    7 days ago

    Pasco, United States MultiCare Health System, Inc. Full time

    You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health...

  • Trilingual Mandarin/Cantonese Customer Service Representative

    2 weeks ago

    Pasco, United States Everise Full time

    Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...

  • Inside Sales Representative, Ag Equipment

    5 days ago

    Pasco, United States AGRI-SERVICE, LLC Full time

    Job DescriptionJob DescriptionSAFETY:Report all incidents immediately.Prepare and participate in incident investigations as needed.Attend all safety trainings both in person and virtual.Ensure work site inspections and vehicle inspections are completely as required.Recognize and promote employees demonstrating safe behaviors.Discuss safety and the importance...

  • Lab Technician

    6 days ago

    Pasco, United States Northland Laboratories Full time

    Are you looking to progress in your career with a fast-growing food safety and AgSciences company? Are you a hardworking, collaborative team member ready to hit the ground running and get the job done? Then we are looking for you! What we do: Matrix Sciences provides a uniquely comprehensive scope of laboratory, advisory, research, agsciences and data...

  • Customer Service Representative

    5 days ago

    Pasco, United States Edison Valerio - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentROLE DESCRIPTION:As a Customer Service Reprentative with Edison Valerio Insurance Agency Inc., you will successfully market the financial products that manage everyday risks. Your proficient knowledge of...

  • Customer Service Professional

    2 months ago

    Pasco, United States Spring-Green Lawn Care of Pasco, WA Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulesCompetitive CompensationCareers Growth OpportunitiesCompany OverviewFor more than 40 years, Spring-Green has been beautifying Americas neighborhood lawns and landscapes, and we are proud to stand behind our work.We encourage personal and professional growth, which supports our standards of...

  • Customer Service Professional

    3 weeks ago

    Pasco, United States Spring-Green Lawn Care Full time

    Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Company Overview For more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service,...

  • Customer Service Professional

    1 month ago

    Pasco, United States Spring-Green Lawn Care Full time

    Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Company Overview For more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service,...