Clinical Liaison Representative, Full-time

5 months ago

Charlestown, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time
Summary

Participate in referral relations activities within an inpatient healthcare setting and conduct preadmission patient evaluations. Coordinate the referral process to ensure a smooth transition of patients to post acute services within Mass General Brigham (MGB) scope of care. Obtain patient assessment information from a variety of sources and transmit data to appropriate systems. Develop and maintain collaborative relationships with internal staff and external referral sources. Determine appropriate discharge plan, communicate with referral sources and resolve customer concerns with positive outcomes.

Key Responsibilities

  • Patients are evaluated, interviewed and referred to appropriate post acute service within the MGB scope of care according to established guidelines and in compliance with local, state and federal regulations, including LTAC, IRF, and SNF.
  • Preform on-site (typically in referring facility) clinical judgement to determine appropriateness of patient for admission.
  • Patient assessment information is obtained from a variety of sources and data is transmitted in appropriate systems (4Next).
  • Patient evaluations include meetings and interviews with patient, families or other caregivers as appropriate.
  • Collaborative relationships are developed and maintained with internal staff to ensure customer satisfaction.
  • Referral source relationships are nurtured to ensure and maintain customer satisfaction.
  • Challenging transfers are supported using MGB clinical and supervisory resources.
  • Patients are accepted, confirmed, and qualified as described in the liaison process.
  • Admissions adhere to MGB criteria.
  • Pertinent information from MGB is communicated to the current medical provider to meet patient and provider needs.
  • MGB referral influences are identified and communicated to the manager for proper follow up per established guidelines.
  • Discharge plan alternatives are considered to determine the appropriate plan to meet the patients' needs.
  • Payor mix results are achieved according to established targets.
  • Account/territory referral and admissions targets are achieved.
  • Educational information and updates are shared with the referral sources to ensure an understanding of the benefits of MGB post acute services.
  • Additional department, organization, or network activities are completed per established objectives.
  • Spaulding Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.


Qualifications

Qualifications and Experience

Education/Degree

Required

Graduate of an accredited RN, PT, OT or SLP program.

Experience

Required

• Minimum 2 years acute hospital, or extended carefacility experience.

Licensure

Required

• Current license in Massachusetts as RN, Physical Therapist, Occupational Therapist, Speech Language Pathologist.

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)

Required:

• Knowledge of switchboard practices, paging procedures and equipment.

• Computer proficiency required. Microsoft office applications preferred with ability to learn new software.

• Effective verbal, electronic and written communications skills using the English language.

Preferred:

• Broad knowledge of various insurances and government reimbursements is desirable.

• Sales and/or marketing experience preferred.

• Highly developed communications and interpersonal skills, working with diverse population.

• Work independently, be self-directed and contribute as a member of a team.

• Anticipates challenges and develops and implements strategies for addressing them.

• High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.

• Attention to detail.

EEO Statement

SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.

  • Clinical Liaison Representative

    2 weeks ago

    Charlestown, Indiana, United States Spaulding Rehabilitation Full time

    Clinical Liaison Representative Job DescriptionWe are seeking a skilled Clinical Liaison Representative to join our team at Spaulding Rehabilitation Hospital. In this role, you will be responsible for participating in referral relations activities within an inpatient healthcare setting and conducting preadmission patient evaluations.Key...

  • Clinical Liaison Representative

    2 weeks ago

    Charlestown, Indiana, United States Spaulding Hospital - Boston and Cambridge Full time

    Job SummaryWe are seeking a skilled Clinical Liaison Representative to join our team at Spaulding Hospital - Boston and Cambridge. In this role, you will play a critical part in facilitating the transition of patients from inpatient care to post-acute services within our network.Key ResponsibilitiesEvaluate patients and determine their suitability for...

  • Clinical Liaison Representative

    6 days ago

    Charlestown, Indiana, United States Spaulding Rehabilitation Full time

    Job SummaryWe are seeking a skilled Clinical Liaison Representative to join our team at Spaulding Rehabilitation. In this role, you will play a critical part in ensuring a smooth transition of patients to post-acute services within our scope of care.Key ResponsibilitiesEvaluate patients, interview them, and refer them to appropriate post-acute services...

  • Clinical Liaison Representative

    2 weeks ago

    Charlestown, Massachusetts, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Job SummaryAs a Clinical Liaison Representative at Spaulding Hospital-Boston & Cambridge, you will play a critical role in facilitating the transition of patients to post-acute services within our scope of care. You will work closely with internal staff and external referral sources to ensure a smooth and efficient referral process. Your expertise will be...

  • Clinical Liaison Representative, Per Diem

    7 hours ago

    Charlestown, United States Spaulding Rehabilitation Full time

    Clinical Liaison Representative, Per Diem - ( 3310025 ) Description Job Summary Perform preadmission patient evaluations; coordinate the referral process to ensure a smooth transition of patients to assigned SRN facility. Assure patient meets criteria for admission, is clinically appropriate and is ready to transfer to post-acute provider. Work with SRN...

  • Clinical Liaison Representative

    2 weeks ago

    Charlestown, Massachusetts, United States Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC) Full time

    Job SummaryAs a Clinical Liaison Representative at Spaulding Hospital-Boston & Cambridge (SRN, SRH, SHC), you will play a critical role in facilitating the transition of patients to post-acute services within our scope of care. This position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a...

  • Clinical Liaison Representative

    3 weeks ago

    Charlestown, United States Mass General Brigham Full time

    Description: Summary Participate in referral relations activities within an inpatient healthcare setting and conduct preadmission patient evaluations. Coordinate the referral process to ensure a smooth transition of patients to post acute services within Mass General Brigham (MGB) scope of care. Obtain patient assessment information from a variety of sources...

  • Clinical Liaison Representative

    2 months ago

    Charlestown, United States Spaulding Hospital - Boston and Cambridge Full time

    Description Summary Participate in referral relations activities within an inpatient healthcare setting and conduct preadmission patient evaluations. Coordinate the referral process to ensure a smooth transition of patients to post acute services within Mass General Brigham (MGB) scope of care. Obtain patient assessment information from a variety of sources...

  • Hospice Liaison

    1 month ago

    Charlestown, Massachusetts, United States Amedisys Full time

    About the RoleAmedisys, a leading home health and hospice company, is seeking a skilled Hospice Liaison to join their team. As a key member of the sales team, you will be responsible for developing and maintaining relationships with healthcare professionals, patients, and families to promote Amedisys' home care services.Key ResponsibilitiesEducate healthcare...

  • Hospice Liaison

    4 days ago

    Charlestown, Indiana, United States Amedisys Full time

    Overview:Amedisys, a leading home health and hospice company, seeks a Hospice Liaison to connect healthcare professionals and patients with our services.This role requires experience in outside sales/business development in the healthcare industry, with a background in cold calling customers in pharmaceuticals, medical device sales, hospital, home health,...

  • Clinical Dietitian

    2 weeks ago

    Charlestown, Indiana, United States Massachusetts General Hospital(MGH) Full time

    Clinical Dietitian - Part TimeWe are seeking a skilled Clinical Dietitian to join our team at Massachusetts General Hospital. As a Clinical Dietitian, you will play a vital role in providing comprehensive medical nutrition therapy to patients.Key Responsibilities:Conduct comprehensive patient assessments and develop personalized nutrition care plans.Provide...

  • Patient Service Liaison

    2 weeks ago

    Charlestown, Massachusetts, United States Mass General Brigham Full time

    Supporting Excellence in Patient CareAt Mass General Brigham, we are committed to delivering exceptional patient care. As a Patient Service Representative, you will play a vital role in supporting our team members by answering phones, assisting customers, and fulfilling cross-trained responsibilities. Your contributions will ensure effective orientation and...

  • Clinical Social Worker

    2 weeks ago

    Charlestown, Massachusetts, United States Mass General Brigham Full time

    Job Title: Social Work TherapistMass General Brigham is seeking a skilled Social Work Therapist to join our team in Charlestown, Massachusetts.Job Summary:We are looking for a highly motivated and experienced Social Work Therapist to provide clinical services to adult patients, couples, and families in a community health center setting. The ideal candidate...

  • Clinical Social Worker

    7 days ago

    Charlestown, Massachusetts, United States Massachusetts General Hospital Full time

    Job SummaryWe are seeking a highly skilled Clinical Social Worker to join our team at the Massachusetts General Hospital Charlestown Health Center. This part-time position will provide 20 hours of clinical administrative services to the Counseling and Behavioral Health unit.Key ResponsibilitiesProvide triage and assessment for all new referrals to the...

  • Social Worker, Full-time

    2 weeks ago

    Charlestown, Indiana, United States Spaulding Hospital - Boston and Cambridge Full time

    Job SummaryWe are seeking a highly skilled and compassionate Clinical Social Worker to join our team at Spaulding Hospital - Boston and Cambridge. As a key member of our healthcare team, you will be responsible for providing high-quality psychosocial support to patients and their families, addressing their emotional, social, and physical needs.Key...

  • Clinical Dietitian

    2 weeks ago

    Charlestown, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a skilled Clinical Dietitian to join our team at Massachusetts General Hospital. As a Clinical Dietitian, you will be responsible for providing comprehensive medical nutrition therapy to patients in an ambulatory setting.Key ResponsibilitiesConduct nutrition assessments and develop personalized nutrition care plansProvide nutrition...

  • Clinical Dietitian Part Time Position

    7 days ago

    Charlestown, Massachusetts, United States Massachusetts General Hospital Full time

    Clinical Dietitian Role OverviewMassachusetts General Hospital is seeking a part-time Clinical Dietitian to join our dedicated team at the North End Health Center. In this role, you will be responsible for providing comprehensive medical nutrition therapy using evidence-based practice, including screening, assessment, nutrition care plan implementation,...

  • Clinical Dietitian Part Time

    2 weeks ago

    Charlestown, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a skilled Clinical Dietitian to join our team at Massachusetts General Hospital. As a Clinical Dietitian, you will be responsible for providing comprehensive medical nutrition therapy to patients, including screening, assessment, nutrition care plan implementation, and documentation.Key ResponsibilitiesUtilize effective...

  • Clinical Social Worker

    2 weeks ago

    Charlestown, Indiana, United States Massachusetts General Hospital Full time

    Job SummaryWe are seeking a skilled Clinical Social Worker to provide 20 hours of clinical administrative services to the Counseling and Behavioral Health unit at the MGH Charlestown Health Center.Key ResponsibilitiesProvide triage and assessment for all new referrals to the Behavioral Health unit.Manage departmental waitlists and assign new patients to...

  • Clinical Research Coordinator

    5 hours ago

    Charlestown, United States Massachusetts General Hospital Full time

    Description GENERAL SUMMARY/ OVERVIEW STATEMENT: A full-time Research Coordinator position is available in the Emotion and Social Neuroscience Lab (ESN) and the Resilience and Prevention Program (RAPP) within the MGH Psychiatry Department. The ESN program focuses on applying the techniques of cognitive neuroscience and neuroimaging to increase our...