Strategic Account Manager

3 weeks ago

Alpharetta, United States PlayOn Sports Full time
COMPANY OVERVIEW

The future of high school athletics and activities is powered by PlayOn Sports. Through GoFan, the NFHS Network, and rSchoolToday, the PlayOn team elevates the event experience for schools and communities across digital ticketing, fundraising, concessions, streaming, websites, and activity management.

PlayOn has united top brands in the school event space with a shared passion for athletics and activities and the lifelong memories that they instill. We take pride in empowering schools to save time and focus on what matters most: the students, staff, and communities who make their programs possible.

Thousands of schools partner with PlayOn to provide unparalleled access to millions of people to discover, enjoy, and relive their favorite events in person and online. As we continue to grow, we remain true to our vision to be there for schools so their communities can be there for every moment.

THE ROLE

PlayOn Sports is looking for a highly motivated and results-driven Strategic Account Manager to join our dynamic team. The successful candidate will be responsible for cultivating and managing key client relationships, driving business growth, and ensuring the overall satisfaction of our strategic accounts. As a Strategic Account Manager, you will play a pivotal role in developing and implementing strategies to meet and exceed revenue targets while fostering long-term partnerships.

Additional responsibilities and accountabilities for this role include:

Client Relationship Management:

• Build and maintain strong, trusting relationships with key clients.

• Understand clients' business objectives and challenges to provide strategic solutions.

• Act as the main point of contact for strategic accounts, ensuring excellent communication and responsiveness.

Strategic Planning:

• Collaborate with internal teams to develop account plans aligned with clients' goals.

• Identify opportunities for account expansion and upselling based on a deep understanding of clients' needs and industry trends.

• Develop and implement strategic initiatives to maximize account growth and profitability.

Revenue Generation:

• Meet and exceed revenue targets by driving sales and identifying new business opportunities.

• Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements.

• Work closely with the sales team to develop and execute effective sales strategies.

Customer Satisfaction:

• Ensure high levels of customer satisfaction by addressing and resolving client issues promptly.

• Gather client feedback and collaborate with internal teams to enhance products and services based on client needs.

Market and Competitor Analysis:

• Stay informed about industry trends, market conditions, and competitors.

• Provide insights and recommendations to the leadership team based on market intelligence.

THE PERSON

• Bachelor's degree in Business, Marketing, or a related field.

• Proven experience as a Strategic Account Manager or in a similar role.

• Strong understanding of sales principles and business development strategies.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to think strategically and develop long-term relationships.

• Results-driven with a track record of meeting and exceeding targets

WHY YOU'LL LOVE WORKING AT PLAYON SPORTS

PlayOn Sports is more than just a place to work. It's a place to learn, grow, and thrive as people and professionals. We encourage a healthy work-life balance at PlayOn Sports through offering flexible working schedules and generous paid time off in the off-season. Come be a part of the team that is changing the landscape of high school sports

Some benefits we offer include:

• Competitive salary

• Multiple Medical options to choose from

• Dental, Vision, Life and Disability Insurance

• Unlimited PTO

• 401K plan with company match

• Fun and collaborative hybrid/flexible work environment

Note: Part-time employees and interns are not eligible to participate in any of the Company's Employee Health Benefit Plan listed above. These Benefits are only available to full-time employees of the Company.

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