Desktop Support Technician
1 week ago
Job Title: Desktop Support Technician Location: Richland, WA 99354 Duration: 12+ Months Note: Positions located at the Construction Site (22 miles north of Richland) work a 4 x 10 schedule, M-Th, 6:30 a.m. to 5 p.m. Other work locations may work a 9-80's schedule, M-F 7:00 am to 4:30 pm with alternating Fridays off. Extended hours as needed. Position Overview: Client's Waste Treatment Plant (WTP) Project is currently seeking a Deskside Support Technician to join the IS&T team. Performs moderately complex assignments that require initiative and independent judgment in the selection and use of established principles and procedures. Performs a range of work activities in a wide variety of contexts. Plans, schedules and monitors own work within a limited time horizon, using applicable methods, procedures, tools, equipment and standards effectively with only occasional reference to others. Responds to customers' needs, questions, and concerns in an accurate, effective and timely manner and expedites corrective actions. Works with clients to define timeframe requirements. Performs specific tasks while utilizing established information technology standards and methods, including: * Field customer questions and service requests via calls, voicemail, email, and walk-ins. * Resolve end user IT issues remotely, in person, or dispatch to appropriate IT specialists. * Provide instruction to peers or customers as needed. * Monitor customer issues and IT service delivery via customer calls and on-line monitoring tools. * Escalate support issues to appropriate department IT manager. * Assist with operation of loaner equipment library. * Provides end user support in a fast paced, technically challenging IT environment. * Works at both a construction site and an office environment. * Installs and upgrades software and performs regular maintenance on personal computers and printers. * Documents support and diagnostic activities and accurately resolves and closes assigned trouble tickets by following customer support standards and procedures. * Actively manages customer expectations through effective communications. Makes frequent contact with end users and customers to resolve problems and issues relating to information technology. * Works collaboratively to assist other Service Center and Deskside Support team members, ensuring team performance goals are met. * Spearhead service improvement initiatives, as requested by management. Basic Qualifications: BA/BS in Computer Science, Information Technology or related field from an accredited college or university, in lieu of a degree, 6 years of progressive, related experience. Possess the legal right to work and remain in the United States without sponsorship. Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education. Must be able to obtain a Department of Energy badge for access to the Hanford Site. Minimum Qualifications: Must be able to complete and pass a pre-employment drug screen, physical (if located at the construction site), and background check which includes verification of employment and education. Must be able to obtain a Department of Energy badge for access to the Hanford Site. Experience in an IT Call Center troubleshooting user issues remotely. Strong workstation hardware and software problem solving skills. Diplomatic skills in end user communication. Handle customer interactions in an accurate, effective and timely manner, and articulate ideas in clear & concise reports. Attention to quality, including accurate documentation of work completed. Must be able to work productively with little supervision. Must be able t
-
Desktop Support Technician
1 month ago
Richland, United States Spectraforce Technologies Full timeJob Title: Desktop Support Technician Location: Richland, WA 99354 Duration: 12+ Months Note: Positions located at the Construction Site (22 miles north of Richland) work a 4 x 10 schedule, M-Th, 6:30 a.m. to 5 p.m. Other work locations may work a 9-80's schedule, M-F 7:00 am to 4:30 pm with alternating Fridays off. Extended hours as needed. Position...
-
Desktop Support Technician
4 weeks ago
Richland, United States Spectraforce Technologies Full timeJob Title: Desktop Support TechnicianLocation: Richland, WA 99354Duration: 12+ Months Note: Positions located at the Construction Site (22 miles north of Richland) work a 4 x 10 schedule, M-Th, 6:30 a.m. to 5 p.m. Other work locations may work a 9-80's schedule, M-F 7:00 am to 4:30 pm with alternating Fridays off. Extended hours as needed. Position Overview:...
-
Desktop Support Technician
1 month ago
Richland, United States SPECTRAFORCE Full timeTitle: Desktop Support TechnicianLocation: Richland, WADuration: 12 MonthsJob Summary:The Desk Side Support Technician will support local IS&T infrastructure and services including hardware, software, and operating system, video conferencing, network troubleshooting, and printing infrastructure to support internal customers.Job Responsibilities:Responsible...
-
Desktop Support Technician
2 weeks ago
Richland, Washington, United States CPSComtech Full timeJob Title: Desk Side Support StaffThe Desk Side Support Technician is responsible for maintaining local IS&T infrastructure and services, encompassing hardware, software, operating systems, video conferencing, network troubleshooting, and printing infrastructure to efficiently support internal users.Job Responsibilities:Deliver service for incident and...
-
IS Computer Support Technician
3 weeks ago
Richland, United States Automation and Control Strategies (ACS Pro Staffing) Full timeLocation: Richland, WA Type: Contract Job #7661 Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. The IS Computer Support Technician is responsible for deploying workstations, managing inventory, imaging new machines, handling computer returns, and assisting the IS Solutions Center. They also provide technical...
-
Support Technician
2 weeks ago
Richland, United States elevate Full timeIf you have a knack for problem solving and innovation then elevate might be for you. Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service. Job functions are focused on the workstation, basic server, and printing level of network installation and...
-
Support Technician
1 month ago
Richland, United States elevate Full timeIf you have a knack for problem solving and innovation then elevate might be for you. Duties of the Support Technician include server and network support as well as phone technical support at all levels having a focus on customer service. Job functions are focused on the workstation, basic server, and printing level of network installation and...
-
Deskside Support Technician
1 month ago
Richland, United States Craig Technologies Full timeTitle: Deskside Support Technician Location: Richland, WA Clearance: N/A Citizenship Requirement: US Citizenship Required Req #: 2480 Salary: $19.23/Hr – $31.25/Hr Summary: Craig Technologies has an opening for a Deskside Support Technician at the Hanford Vit Plant (Waste Treatment and Immobilization Plant) in Richland, WA. The Desk Side Support Technician...
-
Deskside Support Technician
1 month ago
Richland, United States Morson Talent (Canada & USA) Full timeService Center Technician Contract duration: 12 monthsPay rate: $20.00- $40.00 per hour/ W2. No benefits.Contract location: On site- Richland, WA.Work schedules: 4 x 10 schedule, Mon-Thurs, 6:30 a.m. to 5 p.m/ or a 90-80's schedule, Mon- Fri 7:00am to 4:30pm with alternating Fridays off.This is an awesome opportunity to join our client who specializes in...
-
Deskside Support Technician
1 month ago
Richland, United States Morson Talent (Canada & USA) Full timeService Center Technician Contract duration: 12 monthsPay rate: $20.00- $40.00 per hour/ W2. No benefits.Contract location: On site- Richland, WA.Work schedules: 4 x 10 schedule, Mon-Thurs, 6:30 a.m. to 5 p.m/ or a 90-80's schedule, Mon- Fri 7:00am to 4:30pm with alternating Fridays off.This is an awesome opportunity to join our client who specializes in...
-
Desk Side Support Technician
4 weeks ago
Richland, United States Manpower Group Inc. Full timeOur client, a leading engineering and construction firm, seeks a Desk Side Support Technician to join their growing team. Provide exceptional IT support to internal staff, ensuring their technology needs are met and productivity is maximized. Job Title: Desk Side Support Technician Location: Richland, WA Pay Range: $ 20-23/hr Whats the Job? Troubleshoot and...
-
Desk Side Support Technician
4 weeks ago
Richland, United States Smart Synergies Full timeThe Desk Side Support Technician will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: •Responsible for servicing incident and request tasks for deployed infrastructure services to...
-
Desk Side Support Technician
3 weeks ago
Richland, United States Smart Synergies Full timeThe Desk Side Support Technician will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: • Responsible for servicing incident and request tasks for deployed infrastructure services to...
-
IT Technician 1
2 weeks ago
Richland, United States Pacific Northwest National Laboratory Full timeResponsibilities Diagnosing and resolving problems in response to customer reported incidents Developing and maintaining problem tracking and resolution databases Installing, configuring, troubleshooting, and maintaining customer hardware and software Developing and managing customer service performance requirements Providing customer training; and ...
-
Dynamic Server Support
1 month ago
Richland, United States Worldwide TechServices Full timeJob DescriptionDynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and...
-
Desk Side Support Technician
2 weeks ago
Richland, United States Equiliem Full timeFull-Time Office/Project No Remote/No Telework No per diem Job Title: Desk Side Support Staff The Desk Side Support Technician will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: •...
-
DESKSIDE Support Technician
1 month ago
Richland, United States Johnson Service Group Full timeJob DescriptionJob DescriptionFUNCTIONS AND RESPONSIBILITIES:- Service request and incident tasks for deployed infrastructure services to end-users including moves, adds, and changes- Provide technical expertise to include training, problem resolution, hardware, software, and operating system upgrades for end user computing devices (PCs as well as mobile...
-
Pharmacy Technician
1 month ago
Richland, United States Providence St. Joseph Health Full timeDescription Pharmacy Technician, Kadlec Regional Medical Center - Richland, WA Under the supervision of a Registered Pharmacist, performs technical medication dispensing functions in compliance with written policies and procedures; performs a variety of clerical and mechanical medication support duties including the servicing of automated dispensing...
-
Senior Biomedical Technician
2 weeks ago
Richland, United States Providence Full timeSenior Biomedical Technician - Kadlec Regional Medical Ctr-Richland , WA The Senior Biomedical Technician provides repair, scheduled maintenance, and safety testing on medical equipment. Work assigned is advanced in difficulty requiring specialization and advanced training. The Senior Biomedical Technician provides a high level of technical support...
-
Senior Biomedical Technician
4 days ago
Richland, United States Providence St. Joseph Health Full timeDescription Senior Biomedical Technician - Kadlec Regional Medical Ctr-Richland , WA The Senior Biomedical Technician provides repair, scheduled maintenance, and safety testing on medical equipment. Work assigned is advanced in difficulty requiring specialization and advanced training. The Senior Biomedical Technician provides a high level of technical...