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Orthodontic Treatment Coordinator
2 months ago
We are Rodeo
Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country.
The company’s team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services Rodeo locations throughout the United States.
QUALIFICATIONS:
-CPR and AED Certified
-Registered Dental Assistant (preferred)
-Excellent time management skills
-Computer and Smartphone literate
-Working knowledge of Email and Spreadsheets
-Math and Logic skills
-Problem solving
-Detailed oriented
-Dental knowledge
-Demonstrated leadership potential
-Ability to connect with strangers and prospect patients
-Propensity to make people smile and laugh
-Ability to engage with people in the community
-High School Diploma or equivalent required
-1-3 years of marketing or customer service experience preferred
-Bilingual (preferred)
-Ability to travel 50-75% of the time
ESSENTIAL FUNCTIONS:
-Participate in the Morning Huddle
-Display Smile DNA
-Be compassionate
-Educate and explain treatment to patient/parent/guardian
-Contracts: setting clear expectations with patient
-Taking patient concerns and finding solutions
-Answer phones
-Reaching out to the proper channels with any issues that cannot be performed at the office level
-Make sure schedule is stocked
-Call broken appointments
-Making appointments
-Preparing schedule a week in advance
-Collect and post payments from patients under the correct provider
-Assist Orthodontist with new patient consults
-Understand payment plans and adjust
-Searching for consults on general schedule
-Submit pre-auths for Medicaid
-Maintain a steady patient flow by communicating with ortho lead and orthodontist
-Properly enter TC notes: clinical notes for Dr. during consults, notes from ins, tx plan notes
-Collaborate with Ortho Lead to ensure all patient notes are obtained by the end of every ortho day
-Communicate changes with patient
-Monitor flow at all times
PHYSICAL REQUIREMENTS:
-Prolonged sitting and standing as needed
-Ability to lift up to 15 lbs
Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Rodeo Dental is and equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success
Rodeo Dental is also proud to be a pioneering certified B Corporation in the dentistry industry As a certified B Corporation (B for Benefit) Rodeo strives to meet the highest standards for social and environmental performance, transparency, and accountability.
