Business Application Analyst

2 weeks ago


Shelton, United States EAO-AG Full time
Human Machine Interfaces. Since 1947. Founded in 1947, the Swiss family-owned company EAO AG is one of the world's leading manufacturers of high-quality buttons, keyboards and sophisticated operating elements through to complete HMI operating units and HMI systems. With a total of 600 employees and production sites in Switzerland, Germany, North America and China as well as 10 sales companies and distribution agencies.

Purpose of the function: Operation and development of OEBS and further applications in the area of order management & quoting. Conception and Implementation of business applications

Tasks and responsibilities:
  • Incident Management (analyzing and fixing of problems, consulting, and supporting of users)
  • Change Enablement (analyzing and implementing of change requests)
  • Application consulting for the creation of business concepts.
  • Implementing of business concepts in the business application (customizing and adapting to EAO requirements)
  • Support Business IT projects
  • Focus topics: Sales & Customer Service (Order Management, Prizing, Quoting)
Experience & Capabilities:
  • Bachelor's degree in business, sales, and/or supply chain management
  • 2 to 3 years work experience of sales and customer service business processes (order management, quoting, pricing, etc.)
  • 2 to 3 years of work experience with an ERP system (OEBS as a plus)
  • Passion for IT topics
  • Good spoken and written English skills (German skills as a plus)

Special duties:

Assignment outside normal office hours, on-call duty. Travelling including international travels 10%.

Job location: hybrid, EAO North American headquarters located in Shelton, CT, and home office. Willingness to travel to other sites.

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