Community Healthcare Worker

2 months ago


Philadelphia, United States The CKHobbie Group Full time
Job Description
Engage members either face to face in a facility or community setting or over the phone

Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral

health needs

Utilize motivational interviewing techniques to help members identify and understand their intrinsic

goals and motivate members to engage in positive behavior change

Utilize active listening to collect and retain member information and incorporating responses as they are

presented to complete assessment

Engage members to participate in the assessment process and collaboratively develop plan of care based

on their individual needs, preferences, and objectives

Identify urgent member situations and escalate to the next level when necessary

Work with members to develop healthcare goals and identify potential barriers to achieving healthcare

goals

Educate members on health and wellness information related to assist with self-management

Collaborate with members to create solutions to overcome barriers to achieving healthcare goals

Identify relevant community resources available based on member needs

Present complex case information to interdisciplinary care team and obtain input to member plans as

necessary

Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize

information (e.g., reports) or communicate member information to others

Document information (e.g., assessment information, member interactions, referrals, follow up plans) in

relevant computer systems

Learn updates and changes to computer systems/applications and apply to navigate applications

effectively

Execute and meet performance goals within a virtual environment

Requirements

Strong desire and passion to help and work with members with complex medical, behavioral, or social

needs

Bachelor's degree in social work, licensed practical nurse (LPN), CNA/HHA preferred or HS graduate with

3 years of experience working within the community health setting in a health care role or experience with

motivational interviewing

Must be fully vaccinated against Covid 19

Ability to prove technical knowledge of Microsoft products including Word and Outlook; ability to learn

clinical applications quickly

Must have a designated workspace and access to secure high-speed internet via cable/DSL in home

Current driver's license, auto insurance, and ability to travel on occasional field visits to

members/hospitals

Must live in the Philadelphia, PA region

Preferred Qualifications:

Bilingual

Motivational Interviewing

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