.Net Developer

1 month ago

Lakewood, United States Lorven Technologies Full time
Job Title: .Net Developer
Location: Lakewood, CO (Hybrid)
Duration: 1 Year Contract

Primary Job Duties:
  • Provide technical development tasks to integrate applications into the client Enterprise Application environment.
  • Perform configuration management (client applications) in accordance with standards and best practices and further minimize defects through disciplined unit testing.
  • Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and update documentation and configuration information related to changes as needed throughout the life cycle.
  • Ensure activities are consistent with established service portfolio policies, procedures, standards and guidelines.
  • Collaborate across a matrix management environment with client and client department staff as needed. Must understand lines of authority and follow protocol to engage other resources.
  • Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the creation of estimates and timelines.
  • Handle simultaneous requests of varying complexity from within client.
  • Adhere to Change Management policies and protocols established by client, particularly related to implementing production system changes
Tier I and II Support
  • Follow up on resolved/closed tickets to ensure customer satisfaction.
  • Provide support for hardware and software issues over the phone, in person and/or remotely.
  • Provide resolution and assistance for current operating systems (Windows 10).
  • Deploy new or rebuilt computers and technology equipment based on client and agency security and operational policies.
  • Provide answers to end-users by researching answers; assist with training, and guiding users through corrective steps by direct assistance.
  • Collaborate with Network, Application, Database and Server teams to resolve issues during system upgrades and outages.
  • Respond to and correct computer system (hardware) related issues in cooperation with client's Deskside support team.
  • Provide resolution, assistance and limited training to standard supported applications:
  • Productivity software
  • Internet Browser applications
  • Antivirus-Security programs
  • Proprietary applications and systems
  • Receive and/or log service incidents into ticketing system. Reassign incident tickets related to other Information Technology Groups for further support.
  • Document system architecture in Visio, Word, and Excel.
  • Use established tools to track hardware and software assets.
  • Share new documentation/information with Service Desk or appropriate IT groups.
  • Assist in ensuring systems are patched and updated using enterprise tools in accordance with client policies and procedures.
Organizational and Project Commitment
  • The position assists in implementing projects for client. This includes participating in team meetings and implementing project tasks and time tracking.
  • Attend and complete all internal client provided training and take advantage of professional development with manager approval.
  • Share new knowledge with the team.
  • Due to budget limitation, training may not always be funded. The position is encouraged to seek free training online or through client.
Education and Experience:
  • Bachelor's degree from an accredited institution in a field of study related to the work assignment, to include Computer Sciences, Computer Information Systems, other related technical degrees.
  • Three year of professional experience in an occupational field related to the work assigned to the position to include Deskside Services support and Systems Administration in an Enterprise Environment.
Substitutions:
  • Familiarity of software development methodologies, standards, coding best practices and general debugging procedures. experience with SQL server and Oracle databases. familiarity with using SQL, PL/SQL, or T-SQL. .NET languages, html, Web Architecture.
DUTIES AND RESPONSIBILITIES:
  • Design, code, and test computer software in a .NET framework. Perform application development for software debugging, scripting, source control, and change requests. Utilize SQL server on a VB.NET platform. Support and maintain configurations to in-house applications.
  • Additional appropriate experience will substitute for the required education on a year-for-year basis.
  • Additional appropriate education will substitute for the required experience on a year-for-year basis.
  • Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education.
Preferred Qualifications:
  • Experience supporting any of the following disciplines
  • Public Safety Applications
  • Law Enforcement
  • Records
  • Experience administering/supporting Microsoft Office, Windows 10, and Active Directory.
  • Experience with Web design using Google Sites.
  • Experience working with and managing multiple priorities and tasks with follow-through.
  • Demonstrate ability to establish and maintain effective working relationships with customers and other IT Teams.
  • Experience in a wide range of computer technologies, monitoring hardware, software, and security topologies.
  • Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in an infrastructure of a local area and wide area network.
  • Knowledge of ticket based incident support systems.
  • Must possess excellent customer skills.
  • Possess the aptitude to determine the most efficient and effective methods to meet work assignments.
  • Demonstrate time management skills.
  • Demonstrate the ability to work with direct supervision.
  • Possess the aptitude to express technical matters both verbally and in writing in a manner understandable to personnel who may not have a technical background in information technology.

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