Current jobs related to IT Support Associate - Stamford - MaestroFS


  • Stamford, Connecticut, United States TeamLogic IT Full time

    Job SummaryAs a Help Desk Specialist at TeamLogic IT, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software. You will respond to queries by phone calls and emails, run diagnostic programs, isolate problems, and determine and implement solutions.Primary ResponsibilitiesProvide technical...


  • Stamford, Connecticut, United States Stop & Shop Full time

    Job Summary: We are seeking a Pharmacy Support Associate to join our team at Stop & Shop. As a Pharmacy Support Associate, you will play a critical role in delivering exceptional customer service and supporting our pharmacists in providing outstanding care to our customers. Key Responsibilities: Assist pharmacists in delivering outstanding customer service...


  • Stamford, Connecticut, United States Kelly Services Full time

    Administrative Support Associate Job DescriptionKelly Government Solutions is seeking an enthusiastic Administrative Support Associate to join our dynamic team. As an Administrative Support Associate, you will play a vital role in ensuring the smooth operation of our office.Key Responsibilities:Operate various equipment for high-speed scanning, mail out, and...


  • Stamford, Connecticut, United States Kelly Services Full time

    Administrative Support Associate Job DescriptionKelly Government Solutions is seeking a highly skilled Administrative Support Associate to join our dynamic team in Stamford. As an Administrative Support Associate, you will play a vital role in ensuring the smooth operation of our office, providing exceptional support to our team members, and delivering...


  • Stamford, Connecticut, United States Kelly Services Full time

    Administrative Support Associate Job DescriptionKelly Government Solutions is seeking a highly skilled Administrative Support Associate to join our dynamic team in Stamford. As an Administrative Support Associate, you will play a vital role in ensuring the smooth operation of our office, providing exceptional support to our team members, and delivering...


  • Stamford, Connecticut, United States Kelly Services Full time

    Administrative Support AssociateKelly Government Solutions is seeking a highly skilled Administrative Support Associate to join our dynamic team in Stamford. As a key member of our team, you will be responsible for providing administrative support to our staff and ensuring the smooth operation of our office.Key Responsibilities:Provide administrative support...


  • Stamford, United States Kelly Services Full time

    Kelly Government Solutions is seeking an enthusiastic Administrative Support Associate to join our dynamic Stamford Passport team. Do you like working in a fast-past environment that fosters collaboration and teamwork? Are you interested in growth and stability? If so, apply today. Base hourly wage: $20.85. Employees will receive an additional...


  • Stamford, Connecticut, United States HealthCare Support Full time

    Job Title: Cardiac Cath Lab TechnologistHealthcare Support is seeking a skilled Cardiac Cath Lab Technologist to join our team for a travel assignment in Fairfield, California.Job Summary:We are looking for a highly motivated and experienced Cardiac Cath Lab Technologist to work in a dynamic and fast-paced environment. The ideal candidate will have a strong...


  • Stamford, Connecticut, United States Limitless Management Group Full time

    **Sales Support Representative**At Limitless Management Group, we're seeking a highly skilled and customer-focused individual to join our team as a Sales Support Representative. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.**Key Responsibilities:**Provide top-notch...


  • Stamford, Connecticut, United States Limitless Management Group Full time

    Sales Support Representative Position Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Representative. This role is responsible for providing exceptional customer service and creating a customer-centric environment.Key Responsibilities:Provide timely and effective responses to customer...


  • Stamford, Connecticut, United States Limitless Management Group Full time

    Sales Support Representative Position Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Representative. This role is responsible for providing exceptional customer service and creating a customer-centric environment.Key Responsibilities:Deliver outstanding customer service through effective...


  • Stamford, Connecticut, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled CT Technologist to join their team for a 13-week contract in Plantation, Florida.Job Requirements:Specialty: CT TechnologistDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelAs a CT Technologist with Healthcare Support, you will have access...


  • Stamford, Connecticut, United States Beacon Hill Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Temp Receptionist to provide administrative support to our team in Stamford, CT. As a Temp Receptionist, you will be responsible for providing exceptional customer service, managing the front desk, and performing various administrative tasks.Key Responsibilities:Front Desk Management: Greet and...


  • Stamford, Connecticut, United States Healthcare Support Full time

    Job Title: CT TechnologistHealthcare Support is seeking a skilled CT Technologist to join our team for a 13-week contract in Plantation, Florida.Job Requirements:Appropriate licensure within the stateBLS Certification from the American Heart Association (AHA)1+ year of applicable experienceBenefits:Immediate enrollment in Health InsuranceDental InsuranceLife...


  • Stamford, Connecticut, United States HealthCare Support Full time

    Job Title: Cardiac Cath Lab TechnologistWe are seeking a skilled Cardiac Cath Lab Technologist to join our team at HealthCare Support. As a Cardiac Cath Lab Technologist, you will be responsible for providing high-quality patient care and technical support in a fast-paced cardiac cath lab environment.Job Summary:This is a 13-week travel assignment located in...


  • Stamford, Connecticut, United States HealthCare Support Full time

    Job Title: Cardiac Catheterization TechnologistHealthCare Support is seeking a skilled Cardiac Catheterization Technologist to join their team in Fairfield, California.Job Summary:As a Cardiac Catheterization Technologist, you will be responsible for assisting in the diagnosis and treatment of cardiovascular diseases. You will work closely with a team of...


  • Stamford, Connecticut, United States RA Sushi Bar Restaurant Full time

    Job Opportunity at RA Sushi Bar RestaurantAt RA Sushi, we're committed to creating great guest memories. As a Server Assistant, you'll play a vital role in delivering exceptional service and ensuring our guests have an unforgettable experience.Key Responsibilities:Set and clean tables, sushi bar, and lounge areas throughout the shift.Support servers and...


  • Stamford, Connecticut, United States HealthCare Support Full time

    Job Title: CT TechnologistWe are seeking a skilled and experienced CT Technologist to join our team at HealthCare Support. As a CT Technologist, you will be responsible for operating computed tomography scanners to produce high-quality images of the body for diagnostic purposes.Job Summary:This is a 13-week contract position located in Plantation, Florida....

  • IT Support Specialist

    1 month ago


    Stamford, Connecticut, United States Vertican Technologies Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Associate to join our team at Vertican Technologies Inc. The successful candidate will be responsible for providing technical support and assistance to our employees and clients, ensuring the smooth operation of our internal systems and applications.Key ResponsibilitiesProvide technical...

  • Help Desk Specialist

    1 month ago


    Stamford, Connecticut, United States TeamLogic IT Full time

    Job SummaryAs a Help Desk Specialist at TeamLogic IT, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software. You will respond to queries by phone calls and emails, run diagnostic programs, isolate problems, and determine and implement solutions.Key ResponsibilitiesProvide technical...

IT Support Associate

3 months ago


Stamford, United States MaestroFS Full time

Trove is an administrative financial services company that understands the complex needs of high-net-worth individuals, families and/or their organizations. Trove delivers an array of day-to-day, financial solutions to the families and engagements it serves. We have 5 office locations; Boston, MA, New York City, NY, Bryn Mawr, PA, Salt Lake City, UT, & Stamford, CT. Through continued growth we have become the leading independent multi-family office in North America. At Trove we are dedicated to building centers of excellence with a trusted, innovative, and expert team to support our families and engagements. We look for talented people who are motivated, curious, collaborative, and have a passion for delivering the highest quality services with a culture of teamwork. Interested? Read more about the day-to-day responsibilities of our IT Support Associate Below

Job Description

The IT Support Associate provides crucial first-contact support for incoming requests to the internal service desk. This role is responsible for ensuring courteous, timely, and effective resolution of end-user issues. The IT Support Associate performs a variety of duties, including troubleshooting, problem resolution, hardware and software support, user account management, and more. This position is integral in maintaining a seamless IT environment for staff, fostering efficient communication, and offering technical solutions to non-technical users.

Responsibilities include, but are not limited to:

  • First contact support of incoming requests to the internal service desk to ensure courteous, timely, and effective resolution of end-user issues
  • Provides problem resolution, reassigning, or escalating advanced inquiries to appropriate technician or staff
  • Prioritize incidents and service requests according to defined processes to meet defined SLAs
  • Use remote tools such as N-Able and diagnostic utilities to aid in resolving support requests for remote staff
  • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined
  • Installing and configuring hardware and software components throughout various infrastructure devices such as Intune or direct log in.
  • Set up and maintain user accounts, permissions, and support in O365
  • Support and maintain Windows operating systems and applications
  • Ability to setup and troubleshoot iPhone and Android devices per company Intune Policy
  • Comfortable working in a hybrid cloud / on prem environment
  • Identify and suggest possible improvements on procedures
  • Performs other related duties as assigned
  • Occasional nights/weekends could be required with specific availability around Tax deadlines
Skills & Experience for Success:
  • 1-3 years applicable work experience
  • Minimum of an Associate degree in a related degree area
  • Proficient in Microsoft Office Suite as a user including Microsoft Teams usage, Sharepoint, and Outlook
  • Ability to explain technical problems and offer solutions to those without technological training
  • Windows 10 and Windows 11 Operating systems
  • iPhone and Android OS devices
  • Basic understanding of network related concepts: (DNS, DHCP)
  • Preferred, but not required experience in Azure Active Directory experience
  • Preferred, but not required experience in administration of SharePoint, OneDrive, Teams and various O365 applications and integrations
  • Desire to learn skills
  • Excellent verbal and written communication skills
  • Excellent organizational skills, with the ability to prioritize work

Location

This position will be based in our Stamford, CT office with the opportunity to be hybrid.

Position Reports to: IT Supervisor