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Course Administration Specialist,
3 months ago
Summary This position is located in the Corporate University of the Federal Deposit Insurance Corporation and supports the mission by designing, developing and implementing high-quality learning and development. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. Responsibilities At the full performance level, major duties include: Performing the administrative function for the overall implementation of courses, programs, and presentations designed for FDIC employees. Plan and coordinate the logistics associated with scheduling classes, programs and events to optimize quality delivery. Analyze learning environments to meet instructional needs such as number of instructors or facilitators, number of participants, properly structured student guides, and evaluative materials. Handling communications to and from employees and marketing courses and programs. Provide information on current and upcoming courses to appropriate targets of employees to enhance visibility of offerings and maximize enrollments. Communicate with employees on registration, pre-requisites, course materials/assessments, and other areas so they have a full understanding of the requirements of the courses. Monitoring and evaluating program and training effectiveness and making recommendations for improvement. Review, summarize and analyze data from course evaluations. Prepare reports for faculty, program managers and management summarizing data and reflecting trends. Analyzing the effectiveness of business processes, procedures and controls and making recommendations for enhancements or improvements. Develop standard operating procedures/processes to enhance effective and efficient course and program operations and conduct periodic reviews/updates. Requirements Conditions of Employment Registration with the Selective Service. U.S. Citizenship is required. Employment Conditions. Completion of Financial Disclosure may be required. Minimum Background Investigation (MBI) required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 07 grade level or above in the Federal service. Specialized experience is defined as experience assisting with administering of courses, programs, or projects in support of employee training and development including scheduling classes, communicating with participants, and managing logistics. OR EDUCATION: Education may be substituted for experience in qualifying for this position. If qualifying based on education, applicant must possess: a master's degree or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree; or a LLB or JD, in a related field. OR Combination of education and experience: A combination of graduate level education beyond the first full year of graduate level education, and specialized experience as described above, that together meet the qualification requirements for this position. Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement. Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here. Education See requirements stated under QUALIFICATIONS. Additional Information Selectee(s) for this position will be required to report to their duty station office two days per week. If selected, you may be required to serve a probationary or trial period as applicable to appointment type. To read about your rights and responsibilities as an applicant for Federal employment, click here.
