Global Product Specialist, Creation

3 weeks ago

Los Angeles, United States Tik Tok Full time
Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The Product Operations team maximizes the value of product launches to the business through partnership across all departments. We remove risk through project management and compliance, drive feature adoption through amplification and growth, and enrich product development with insights from our user-facing teams. We are champions of internal education, creating a culture of product expertise at TikTok and ensuring all functions are able to take full advantage of the latest innovations in our applications.

We're looking for a product specialist who has passion for product GTM, growth and iteration to support Creator Monetization, Creator Analytics, and Creation Tools at TikTok. The chosen candidate will help project manage the successful launch and adoption of new features and their future iterations across the creator and user experience. The goal of a Product Specialist is to drive high impact for their respective product areas. Their hugely cross functional role builds partnerships between product and the rest of the organization, and will synthesize product changes, provide feedback to our PMs, educate our users, creators, as well as internal teams.

As a Product Specialist, you will have a boundless love of product, dive deep into details, and have a passion for issues both big and small. In addition, you will be able to analyze performance data and synthesize those findings and present ideas clearly both written and orally. Your day-to-day will include interfacing with PMs and operations teams, and leading your team of specialists to execute within cross-functional product groups as well as influence and communicate roadmaps.

Responsibilities
- Work cross-functionally with Product, Engineering, Marketing, PR, Content to guarantee market readiness for product launches, including communications, trainings and support during rollout
- Lead efforts to iterate on execution methodology
- Prioritize related feedback, recommendations, and potential concerns; build clear cases for embedding requests within the product roadmap
- Drive beta testing and conduct analysis for respective product areas
- Implement scalable solutions to drive user satisfaction and new feature adoption
- Be a product expert around your product areas; serve as a consultant for XFN teams and own product knowledge dissemination in the organization
- Set targets and goals for adoption of features; assist in developing and launching AB tests to reach those goals
- Own project timeline and manage bottlenecks/escalation processes

Qualifications

- 3+ years project management experience, with the ability to balance multiple priorities in a fast-paced environment
- 2+ years experience developing launch/adoption strategies
- Experience working on products with an emphasis on Creator Monetization, Creator Analytics, and Creation Tools
- Strong analytical skillset, including expertise in Excel and SQL. Experience with product analytics and metrics preferred
- Effective communication skills, with the ability to synthesize data and translate complex ideas into clear recommendations
- Prior experience working in consumer technology preferred
- Relevant undergraduate degree

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Tiktokops.accomodations@tiktok.com.

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