IT Support Specialist

4 weeks ago

Rocky Hill, United States EMCOR Group Full time

Description About Us: Tucker Mechanical, Inc., a wholly owned subsidiary of EMCOR Group, Inc., is a full-service mechanical contractor with over 65 years of experience specializing in 24/7/365 HVAC service, power/ industrial piping, commercial/process plumbing, and commercial HVAC systems, as well as computer aided design (CAD) and building information modeling (BIM) technology. We build, renovate, and upgrade, as well as service, maintain, and operate facilities for a full spectrum of clients. Job Title: IT Support Specialist Job Summary: Tucker Mechanical, Inc. is looking for a qualified individual to join our company as the IT Support Specialist. This role assists Tucker Mechanical’s IT Manager with performing entry level technical responsibilities. Provides technical assistance, answer questions, trains and resolves problems associated with computer, iPad and phone users in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including software updates, printing, installation, word processing, electronic mail, and operating systems. Essential Duties and Responsibilities: Note: This is not intended to be a detailed or comprehensive list of duties and responsibilities. Additional duties and responsibilities may be assigned. Initially assists IT Manager with hardware and software configuration as well as device and printer set up. Eventually, the IT Support Specialist will be required to take the lead on these tasks. Learns quickly and can work independently while apprising IT Manager of concerns or issues where assistance is needed. Answer user inquiries regarding computer software or hardware operation to resolve problems. Oversee the daily performance of computer systems. Antivirus and patch management and monitoring for computer and server operating systems Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Develop training materials and procedures, or train users in the proper use of hardware or software. Communicates respectfully and effectively with management and co-workers. Continue to take on more responsibilities as technical proficiency increases as directed by the IT Manager. Desktop computer support Provide technical assistance for employees regarding hardware, software and networking (troubleshoot networking issues, software conflicts, hardware issues, process user moves and changes) Guide users with step-by-step instructions. Follow up with internal customers to ensure workstations are functional, printer services are working and email is available. Conduct remote troubleshooting (ask targeted questions to diagnose problems, Test alternative solutions until issue is resolved, direct unresolved issues to the next level of support personnel, record technical issues and solutions in logs) Mobile device support Mobile phone configuration (assign phone to specific user, configure email, deploy required applications, set device security) Tablet configuration (assign tablet to specific user, configure required applications, device security) Mobile device management (validate devices in the system, push new applications to user devices as they become available, push application updates as needed, maintain device security) Asset inventory management Enter new equipment into tracking system database (receives equipment, deploys asset tag, records equipment specifications and serial numbers) Retires out of date equipment securely (retires equipment from the asset database, stores equipment securely until ready for proper disposal) Ensures asset recovery upon employee departure (collaborate with managers/HR to recover assets in a timely fashion, determine who gets access to departed employee data, determine status of email, updates asset status in tracking system, securely stores asset for next use) Computer setup Software installation (install user specific software per user manager instructions) Email setup (coordinate with EMCOR to create user email database) Qualifications: Associate’s degree and/or Technical Training in Information Technology preferred. (High School diploma or GED required) BSc in Computer Science or relevant field or equivalent work experience a plus. 2yrs experience as a Desktop Support Technician or similar role Demonstrated Windows Operating System and iOS proficiency. Experience with Microsoft Office 365 Familiar with installing and troubleshooting the Microsoft Windows Operating System Familiar with updating and patching Microsoft Windows Operating System and Windows Compatible applications Able to work scheduled work hours. Required Attributes: Must demonstrate integrity, honesty, confidentiality, professionalism and commitment to company values. Must have patience in resolving colleagues’ technical issues. Must be self-motivated and able to work efficiently and be dependable. Must have excellent organizational, communication, and multi-tasking skills. Must have high standards of quality with attention to detail. Physical Demands: The physical demands described here are representative of (but not all inclusive) of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee should be able to physically lift, move, and exert force of up to 25 pounds. This position may require traveling to job sites. The employee must have the ability to navigate around job site locations. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. #tucker #LI-KB2 #LI-Onsite Qualifications Education Required High School or better Preferred Technical/other training or better Associates or better in Information Technology Experience Required 2 years: Experience as a Desktop Support Technician or similar role Experience with Windows Operating System and iOS proficiency

  • Administrative Support Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States United Way of Connecticut Inc. Full time

    Job SummaryThe Document Center Processing Specialist plays a vital role in the success of United Way of Connecticut Inc. by performing various administrative and clerical tasks. This position is responsible for scanning and indexing documents, processing mail, and ensuring compliance with quality assurance standards.Key ResponsibilitiesProcess incoming and...

  • Technical Support Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States Global Channel Management Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Global Channel Management. As a Bilingual French/English Customer Service Representative, you will provide technical support to customers, distribution partners, and sales representatives through our technical helpline.Key Responsibilities:Provide timely support...

  • Dietary Support Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States National Healthcare Associates Full time

    About the Role:We are seeking a dedicated Dietary Aide to support our residents' dietary needs by assisting with meal preparation, serving, and maintaining a clean and organized dining environment.Key Responsibilities:Assist in preparing and serving meals following specified menus and dietary requirementsEnsure proper portioning, plating, and presentation of...

  • Dietary Support Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States National Healthcare Associates Full time

    About the Role:We are seeking a compassionate and detail-oriented Dietary Aide to join our team at Maple View Health & Rehabilitation Center. As a Dietary Aide, you will play a vital role in supporting our residents' dietary needs by assisting with meal preparation, serving, and maintaining a clean and organized dining environment.Key Responsibilities:Assist...

  • Technical Support Specialist

    1 month ago

    Rocky Hill, Connecticut, United States Summit Health Inc Full time

    About Our CompanyWe're a physician-led, patient-centric network dedicated to simplifying healthcare and bringing a more connected approach to care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through our operating companies. When you join our team, you become part...

  • Production Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States Verano Full time

    Job SummaryThe Production Specialist provides on-site support to the production areas within a cannabis cultivation facility. As a Production Specialist, you are responsible for processing dry cannabis flower, supporting the manufacturing of cannabis infused products and assembling and packaging finished goods for distribution. You may be cross-trained and...

  • Sales Support Specialist

    4 weeks ago

    Rocky Mount, North Carolina, United States LS Tractor USA Full time

    About the role of Sales Support Specialist Job Summary The Sales Support Specialist position at LS Tractor USA is responsible for providing exceptional customer service to dealers, business managers, and internal departments. Key responsibilities include ordering, invoicing, and reconciling equipment daily. Key Responsibilities and Duties Create and...

  • Environmental Sustainability Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States JKMuir - Energy & Sustainability in Public Infrastructure Full time

    Energy and Sustainability SpecialistWe are seeking a highly motivated and experienced Energy and Sustainability Specialist to join our team at JKMuir - Energy & Sustainability in Public Infrastructure. As a key member of our team, you will be responsible for developing and implementing sustainable solutions for our municipal, utility, and government...

  • Packaging Specialist

    2 weeks ago

    Rocky Hill, United States Verano Full time

    Job Summary The Packaging Specialist provides on-site support assembling and packaging products manufactured within a cannabis cultivation facility. As a Packaging Specialist, you are responsible accurately weighing, packing, and labeling cannabis flower, infused edibles, and cannabis extracts for shipment to retail dispensaries. The Packaging Specialist is...

  • Technical Support Specialist

    4 weeks ago

    Rocky Mount, North Carolina, United States Cynet Systems Full time

    Job Description:The Client Services Team at Cynet Systems is seeking an IT Expert Resource to work with us to evaluate assigned IT incidents and problem service desk tickets to prioritize and evaluate business impact appropriately.As a Client Services Specialist, you will proactively promote positive customer relationships and mentor others to ensure client...

  • Environmental Sustainability Specialist

    3 weeks ago

    Rocky Hill, Connecticut, United States JKMuir - Energy & Sustainability in Public Infrastructure Full time

    Role OverviewJKMuir - Energy & Sustainability in Public Infrastructure is seeking a full-time Energy and Sustainability Specialist to join our team.We are a small but growing team of engineers focused on sustainability and climate resilience for public infrastructure projects, including water/wastewater facilities, transportation, and urban design.As an...

  • Behavior Intervention Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States Rocky Hill Public Schools Full time

    Job Summary:Rocky Hill Public Schools is seeking a skilled Behavior Specialist to join our team at West Hill Elementary School. This is a full-time position with excellent health insurance benefits. The successful candidate will work Monday to Friday, 8:45 a.m. to 3:45 p.m., and will be responsible for providing behavioral support to students. The ideal...

  • Cannabis Production Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States Verano Full time

    Job OverviewJoin Verano Holdings Corp., a leading vertically integrated cannabis company, as a Production Specialist in our cultivation and manufacturing facilities. As a key member of our team, you will be responsible for ensuring the highest quality products are produced and distributed to our customers.Job SummaryAs a Production Specialist, you will be...

  • Peer Support Specialist

    1 month ago

    Chapel Hill, North Carolina, United States Lutheran Services Carolinas Full time

    Job Title: Peer Support SpecialistAt Lutheran Services Carolinas, we are seeking a dedicated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in providing support and guidance to individuals with severe persistent mental illness.Job Summary:We are looking for a highly motivated and...

  • Clinical Support Specialist

    4 weeks ago

    Rocky Mount, Virginia, United States Carilion Clinic Full time

    Unlock Your Potential as a Clinical Support SpecialistCarilion Clinic is seeking a dedicated and compassionate Clinical Support Specialist to join our team in Roanoke, VA. As a key member of our healthcare team, you will provide exceptional support to our clinical staff, ensuring the highest quality patient care and experience.Job SummaryWe are looking for a...

  • IT Support Specialist

    4 weeks ago

    Rock Hill, South Carolina, United States EMCOR Group Full time

    About UsTucker Mechanical, Inc., a subsidiary of EMCOR Group, Inc., is a leading mechanical contractor with over 65 years of experience in providing 24/7/365 HVAC service, power/industrial piping, commercial/process plumbing, and commercial HVAC systems. We utilize computer-aided design (CAD) and building information modeling (BIM) technology to deliver...

  • Treasury Administrative Support Specialist

    5 days ago

    Rocky Mount, United States First Carolina Bank Full time

    Position Purpose: The Treasury Administrative Support Specialist provides administrative support for Treasury Management products and services, ensures adherence to regulatory rules and risk management best practices, and is responsible for the daily monitoring of related reports. Primary Responsibilities: Assist with overseeing the daily operations of...

  • Pediatric Nurse Specialist

    4 weeks ago

    Rocky Hill, New Jersey, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is seeking a Registered Nurse (RN) to provide high-quality care to pediatric patients in the comfort of their own homes.As a pediatric nurse specialist, you will have the opportunity to work with a diverse range of clients, from infants to adolescents, and provide individualized care to meet their unique needs.Our team at BAYADA Home...

  • Marketing and Content Creation Specialist

    1 month ago

    Rocky Hill, Connecticut, United States Bestlogic Staffing Full time

    About the RoleWe are seeking a highly motivated and self-starting Marketing and Content Creation Specialist to join our North America Marketing team as a part-time intern. This role will primarily support the Creative and Brand Marketing Campaigns.Key ResponsibilitiesEngage with our audiences on social media to develop brand awareness and affinity on all of...

  • Production Specialist

    4 weeks ago

    Rocky Hill, Connecticut, United States Verano Full time

    Job SummaryThe Production Specialist plays a vital role in the cannabis cultivation facility, providing on-site support to ensure seamless production operations. This position requires attention to detail, strong organizational skills, and the ability to work effectively in a team environment.Key ResponsibilitiesProcess dry cannabis flower, adhering to...