Room Attendant

2 months ago

Pigeon Forge, United States Dollywood Full time

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference you can touch or see - it's a difference you can feel. We are seeking a Room Attendantfor Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Room Attendant checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The purpose of the Room Attendant is to attend to the cleaning process of guest rooms to insure guests experience a clean room. This role exists to provide the Resort with a wide variety of housekeeping duties while adhering to very high standards for overall cleanliness and appearance of the Resort rooms to optimize Guest satisfaction. All to be done in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.

Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

  • Properly clean and supply all assigned guest rooms and other areas as designed according to standards
  • Maintains a clean and neat work space at all times
  • Replaces guest room amenities and linens as necessary
  • Reports all maintenance issues to room inspector
  • Keeps housekeeping cart stocked appropriately and clean
  • Assists with special projects when assigned
  • Reports and delivers lost and found items to the Housekeeping Office
  • Aids guests in a friendly, genuine and courteous manner
  • Completes deep cleans of guest rooms when assigned
  • Keeps vacuum bags and filters changed regularly, and reports any damage to maintenance
  • Assists with maintaining cleanliness of public areas and back of house areas
Management reserves the right to change and/or add to these duties at any time

Education and Experience Required
  • Must be at least 18 years of age
  • Previous experience in a hospitality environment strongly preferred
  • Must be able to successfully pass a background check and drug screen
Knowledge, Skills and Abilities
  • Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
  • Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
  • Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
  • Must be self-motivated and disciplined
  • Must be able to prioritize and complete work assignments on a timely basis
  • Must maintain strict confidentiality and judgment regarding privileged information
  • Must be committed to continuous improvement
  • Must have professional appearance with good personal hygiene
  • Must promote and support a "team" work environment by cooperating and helping co-workers
  • Must be able to be productive in a fast-paced, dynamic environment
  • Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
  • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
  • Must show appreciation of others
  • Must promote and support a "team" work environment by cooperating and helping co-workers
  • Must adapt to changes easily
  • Must enjoy a fast-paced, dynamic environment
  • Must show appreciation to others
  • Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs with company guidelines
  • Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
  • Able to tolerate various temperatures while working outdoors
  • Able to maintain good personal hygiene
  • Able to get along with other employees to work out problems and resolve conflicts
  • Able to comprehend instructions and retain information
  • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
  • Able to be productive in a fast-paced, dynamic environment
  • Able to be flexible to handle frequent changes in priorities
  • Able to prioritize tasks and complete assignments on time
  • Able to operate/drive a company vehicle with valid TN driver's license
  • Able to add, subtract, multiply and divide with accuracy
  • Able to communicate effectively using standard English grammar and punctuation
  • Able to meet the physical demands of the job. i.e.: stooping, bending, high level of manual dexterity for operating small tools, walking on uneven ground, pulling, pushing, etc
  • Able to lift minimum of 20 lbs

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

  • Room Attendant

    2 months ago

    Pigeon Forge, United States Dollywood Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are...

  • Cleaning Services Attendant

    2 weeks ago

    Pigeon Forge, United States Staybridge Suites Pigeon Forge Full time

    About the JobWe are seeking a reliable and detail-oriented Housekeeping Attendant to join our team at Staybridge Suites Pigeon Forge, TN.Duties and ResponsibilitiesEnsure all assigned rooms are clean and tidy by the end of the shift.Change bed linen and make beds.Replace used towels.Sweep and mop floors.Vacuum carpets.Dust furniture.Replenish bath care...

  • Breakfast Attendant

    3 months ago

    Pigeon Forge, United States Residence Inn Pigeon Forge Full time

    Job DescriptionJob DescriptionAs the saying goes, BREAKFAST is the most important meal of the day!!  Start YOUR day off right, as a Breakfast Attendant at the beautiful Residence Inn, Pigeon Forge, TN!!!  Simply by offering a kind smile, a side of excellent service, and a positive attitude, along with their eggs and waffles, you will make someone else’s...

  • Breakfast Attendant

    4 weeks ago

    Pigeon Forge, United States Fairfield Inn and Suites Pigeon Forge Full time

    Job DescriptionJob DescriptionAs the saying goes, BREAKFAST is the most important meal of the day!!  Start YOUR day off right, as a Breakfast Attendant at the beautiful Fairfield Inn and Suites Pigeon Forge, TN!!!  Simply by offering a kind smile, a side of excellent service, and a positive attitude, along with their eggs and waffles, you will make someone...

  • Laundry Attendant

    1 day ago

    Pigeon Forge, United States Hilton Grand Vacations Full time

    Job DescriptionHGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay!* What will I be doing As a Laundry Attendant you would be responsible for carrying out your position's responsibilities and driving company success through performing the following tasks to the highest standards: Provide customer service to guests, including information...

  • Laundry Attendant

    4 weeks ago

    Pigeon Forge, United States Dollywood Parks & Resorts Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood. Ask anyone who has...

  • Laundry Attendant Lead

    4 weeks ago

    Pigeon Forge, United States Dollywood Parks & Resorts Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our...

  • Laundry Attendant

    4 weeks ago

    Pigeon Forge, United States Herschend Family Entertainment Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.Ask anyone who has...

  • Laundry Attendant

    4 weeks ago

    Pigeon Forge, United States Dollywood Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.Ask anyone who has...

  • Laundry Attendant Lead

    4 weeks ago

    Pigeon Forge, United States Dollywood Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our...

  • Laundry Attendant Lead

    4 weeks ago

    Pigeon Forge, United States Dollywood Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across Dollywood Resorts which includes over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our plan is to grow our resort footprint to over 1200 rooms across five resorts at Dollywood and to add other resorts to our...

  • Laundry Attendant

    4 weeks ago

    Pigeon Forge, United States Dollywood Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.Ask anyone who has...

  • Laundry Attendant

    4 weeks ago

    Pigeon Forge, United States Dollywood Full time

    At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee. Our future plans include growing our resort footprint to over 1200 rooms across five resorts at Dollywood.Ask anyone who has...

  • Public Area Attendant

    2 weeks ago

    Pigeon Forge, United States Embassy Suites Pigeon Forge Full time

    Housekeeping Team Member Job SummaryWe are looking for a reliable and hardworking Housekeeping Team Member to join our housekeeping team at Embassy Suites Pigeon Forge. As a Housekeeping Team Member, you will be responsible for maintaining the cleanliness and organization of all rooms, suites, and public areas.The ideal candidate will have prior housekeeping...

  • Housekeeping Professional

    2 weeks ago

    Pigeon Forge, United States Cambria Suites Pigeon Forge Full time

    **Job Title:** Housekeeping AttendantOverviewCambria Suites Pigeon Forge is seeking a skilled and detail-oriented Housekeeping Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.Estimated Salary: $40,000 - $55,000 per yearResponsibilitiesClean and...

  • Hotel Cleaning and Maintenance Assistant

    2 weeks ago

    Pigeon Forge, United States Embassy Suites Pigeon Forge Full time

    Job Responsibilities:We are seeking a highly motivated and detail-oriented individual to join our housekeeping team as a Room Attendant. Your primary responsibilities will include:Removing and replacing all linen from guest roomsStocking housekeeping carts with essential cleaning suppliesCleaning floors and surfaces of guest rooms to ensure a high level of...

  • Breakfast Service Associate

    2 weeks ago

    Pigeon Forge, United States Fairfield Inn and Suites Pigeon Forge Full time

    We are seeking a highly motivated and enthusiastic Breakfast Attendant to join our team at the Fairfield Inn and Suites Pigeon Forge, TN. As a key member of our breakfast team, you will be responsible for ensuring our guests have an exceptional dining experience.About UsThe Fairfield Inn and Suites Pigeon Forge is a popular hotel destination in the heart of...

  • Hotel Accommodation Assistant

    1 week ago

    Pigeon Forge, United States Staybridge Suites Pigeon Forge Full time

    About UsStaybridge Suites Pigeon Forge, TN is a BRAND NEW hotel that offers an opportunity for professional growth in a TEAM environment where ALL employees are valued and appreciated.Key ResponsibilitiesPerform cleaning tasks to ensure high standards of cleanliness and organization.Maintain a safe and healthy working environment.Provide excellent customer...

  • Houseperson - Mill Springs Lodge

    1 day ago

    Pigeon Forge, United States Hilton Grand Vacations Full time

    Job Description WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*  At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the...

  • Personal Care Aide

    1 month ago

    Clifton Forge, United States AmeriCare Plus Full time

    AmeriCare Plus is seeking a dedicated Personal Care Aide to provide one-on-one care in the home for clients. This rewarding role offers an opportunity to make a positive impact on individuals' lives while enjoying flexible schedules that work for your life.Key Responsibilities:Assist clients with Activities of Daily Living (ADLs), such as bathing, grooming,...