Current jobs related to Help Desk Technician - Brentwood - Highland Ventures, LTD
-
Help Desk Specialist
5 days ago
Brentwood, Tennessee, United States Tractor Supply Full timeJob SummaryThis role is responsible for providing first-line technical and non-technical support to Tractor Supply Company Store Team Members by troubleshooting problems, researching answers, and guiding the Team Member through corrective steps to resolve issues.Key ResponsibilitiesProvide first-line support for all stores' operational and procedural...
-
Help Desk Specialist
1 week ago
Brentwood, Tennessee, United States Tractor Supply Full timeJob SummaryThis role is responsible for providing first-line technical and non-technical support to Tractor Supply Company Store Team Members by troubleshooting problems, researching answers, and guiding the Team Member through corrective steps to resolve issues.Key ResponsibilitiesProvide first-line support for all stores' operational and procedural...
-
IT Technician
1 month ago
Brentwood, United States Compassus Hospice Full timeThe IT Technician performs initial triage and attempts resolution of computer hardware, network and telephony related incidents reported to the Help Desk, and is responsible for documentation and coordination of issue resolution with other IT teams a Technician, IT, Technical Support, Support Technician, Help Desk, Microsoft, Technology, Healthcare
-
Help Desk Specialist
4 months ago
Brentwood, United States VSL Employee Co LLC Full timeJob DescriptionJob DescriptionAs a Vitality Living Help Desk Specialist I, you will Respond to support requests in an expedient manner that quickly resolves end user issues. Provide immediate technical support in person, over the phone, or via remote access as appropriate. Monitor issues through to accepted resolution and update the ticketing system with...
-
Front Desk Representative
2 weeks ago
Brentwood, Tennessee, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Place Nashville Brentwood. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.ResponsibilitiesRegister guests and process check-ins and check-outs in a...
-
Front Desk Representative
2 days ago
Brentwood, Tennessee, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Place Nashville Brentwood. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Provide warm and...
-
Front Desk Agent
2 months ago
Brentwood, United States Hampton Inn NashvilleBrentwood Full timeChecking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to...
-
Dental Front Desk Coordinator
2 months ago
Brentwood, United States Star Dental Partners Full timeOverview: Wesley Dentistry is now hiring a Part Time Dental Front Desk Coordinator in Brentwood, Tennessee! As a Part Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals. Part Time Dental Front Desk Coordinator Schedule: Monday - Thursday 9:00am - 2:30pm To learn more...
-
Front Desk Representative
2 weeks ago
Brentwood, Tennessee, United States Hyatt Place Nashville Brentwood Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt Place Nashville Brentwood. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Register guests and process check-ins and check-outs in a...
-
Medical Spa Front Desk Coordinator
2 days ago
Brentwood, Tennessee, United States Binhlam Aesthetics Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Binhlam Aesthetics. As the first point of contact for our patients, this role requires a professional with excellent customer service and sales experience, a cheerful personality, and a passion for working with people.Key ResponsibilitiesProvide exceptional...
-
Front Desk Associate
3 weeks ago
Brentwood, New York, United States Blink Fitness Full timeJob Overview:Blink Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our members.Responsibilities:Greet every member and guest with a smile and a friendly...
-
Bilingual Front Desk Associate
2 months ago
Brentwood, United States Blink Fitness Full timeDescription Job Overview: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much...
-
Technical Support Specialist
1 month ago
Brentwood, Tennessee, United States FC Compassus LLC Full timeCompany: FC Compassus LLC Position Overview The IT Support Analyst is responsible for the initial assessment and resolution of computer hardware, network, and telecommunication incidents reported to the Help Desk. This role includes documenting and coordinating the resolution of issues with other IT teams and external vendors. The IT Support Analyst is a...
-
Veterinary Technician
2 months ago
Brentwood, United States Bradford Animal Hospital Full timeJob DescriptionJob DescriptionDescriptionOur hospital is seeking a Full-Time Licensed Veterinary Technician to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.The Veterinary Technician is responsible for assisting Veterinarians in the care of animals. The Technician helps during initial examinations by...
-
Field Service Technician
4 weeks ago
Brentwood, New York, United States FORERUNNER TECHNOLOGIES INC Full timeJob OverviewFORERUNNER TECHNOLOGIES INC is seeking a skilled Onsite Technician with expertise in cable installation and infrastructure upkeep.Key Responsibilities:Execute cable installations and conduct routine maintenance on cable systems and infrastructure.Engage in daily walking activities of up to 2 miles.Perform tasks that require crawling under desks...
-
Field Service Technician
4 weeks ago
Brentwood, New York, United States FORERUNNER TECHNOLOGIES INC Full timeJob OverviewFORERUNNER TECHNOLOGIES INC is seeking a skilled Onsite Technician with expertise in cable installation and infrastructure upkeep.Key Responsibilities:Execute cable installations and conduct routine maintenance on cable systems and infrastructure.Walk significant distances daily as part of the job requirements.Navigate under desks and rearrange...
-
Field Service Technician
4 weeks ago
Brentwood, New York, United States FORERUNNER TECHNOLOGIES INC Full timeJob OverviewFORERUNNER TECHNOLOGIES INC is seeking a skilled Onsite Technician with expertise in cable infrastructure and maintenance.Key Responsibilities:Execute cable installations and conduct routine maintenance on infrastructure systems.Walk significant distances daily as part of job duties.Navigate under desks and rearrange minor furniture as...
-
Radiology Technician
1 week ago
Brentwood, Tennessee, United States Skyline Med Staff Allied Full timeJob Title: Radiology TechnicianSkyline Med Staff Allied is seeking a skilled Radiology Technician for a travel opportunity in Maryland.Job Details:Specialty: Radiology TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksShift: 8 hours, daysEmployment Type: TravelThe ideal candidate will have experience working in a fast-paced radiology...
-
Radiology Technician
4 days ago
Brentwood, Tennessee, United States Skyline Med Staff Allied Full timeJob Opportunity: Radiology TechnicianSkyline Med Staff Allied is seeking a skilled Radiology Technician to join their team for a travel assignment in Maryland.Job Details:Specialty: Radiology TechnicianDiscipline: Allied Health ProfessionalDuration: 13 weeksShift: 8 hours, daysEmployment Type: TravelAbout the Job:Skyline Med Staff Allied is a certified...
-
Onsite Technician
4 months ago
Brentwood, United States FORERUNNER TECHNOLOGIES INC Full timeJob DescriptionJob DescriptionDescription:Summary The Onsite Technician for must be familiar with the installation of cable, and general cable / infrastructure maintenance.Essential duties and responsibilities:Installation of cable, and general cable / infrastructure maintenance.- Walk up to 2 miles a day- Crawl under desk and move small furniture- Carry /...
Help Desk Technician
4 months ago
Location: Brentwood, TN
Date: May 2024
JOB DESCRIPTION
About Highland Ventures
Highland Ventures is a national venture management company focused on strategically developing and operating business subsidiaries centered around its real estate portfolio. A family-owned business, Highland Ventures operates in the real estate and foodservice industries, and continues to grow and add new business ventures.
Role Summary:
The Help Desk Technician role is a key player in maintaining client satisfaction and system reliability. This role demands an individual who is not only technically skilled but also excels in communication, problem-solving, and customer service. The ideal candidate will demonstrate a strong acumen in network knowledge, combined with outstanding verbal and written communication skills, and a commitment to quality output.
Primary Responsibilities:
- Serve as the first point of contact for clients seeking technical assistance, demonstrating unparalleled professionalism and a customer-centric approach.
- Analyze and resolve technical problems, leveraging extensive problem-solving skills and utilizing advanced diagnostic tools.
- Communicate technical solutions effectively via phone, email, or remote session, tailoring the complexity of the message based on the user's level of understanding.
- Maintain rigorous adherence to ITIL best practices, particularly in incident, problem, and change management.
- Escalate complex issues to higher support tiers as required, ensuring seamless transition and continuous communication until resolution.
- Contribute actively to a comprehensive knowledge base to foster self-service and reduce escalations.
- Stay abreast of technological advancements through continuous professional development.
- Strong network knowledge, with proficiency in diagnosing and troubleshooting network-related issues.
- Proficiency with both PC and Mac operating systems, indicating a versatile technical skill set.
- Exceptional problem-solving abilities, with a track record of tackling technical issues effectively.
- Excellent verbal and written communication skills, capable of conveying technical information in an accessible manner.
- A customer service superstar, known for a client-first approach and the ability to empathize and connect with users.
- A relentless focus on quality output, ensuring that all solutions meet the highest standards of excellence.
- Availability for various shifts, including nights and weekends, to provide uninterrupted support.
- Laptop provided
- Group medical, dental, life and other insurance plans, after eligibility requirements are met
- Flex Medical and Flex Daycare spending accounts (FSA)
- 401(k) with 50% match
- Paid time off plus 7 paid holidays
Position type and expected hours of work
This is a full-time position. Days and hours of work are typically Monday through Friday,8/ 9:00 a.m. to 5/6 p.m. The home office is located in Brentwood, TN and team members are required to work in the office 5 days per week.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
#HVHome
#LI-Onsite