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Field Service Technician
1 month ago
GEA Pasta & Extrusion Machinery (PEM) is one of many segments of GEA's Food & Healthcare Technologies division. GEA PEM is a worldwide leader in providing single machines or complete turnkey production lines for PEM applications including the following: dry pasta, fresh pasta, snacks, breakfast cereals and dry pet food. Our global organization offers the most extensive range of advanced solutions for medium to large scale companies, including software-based productivity and line management solutions.
Job Description/Responsibilities:
- Provides emergency/unscheduled repairs of equipment and performs scheduled maintenance repairs of equipment.
- Provides technical support to customers including troubleshooting and problem resolution.
- Performs mechanic skills including, but not limited to, mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines.
- Provides training of customers' operators and maintenance personnel.
- Complies with OSHA Safety and Health rules.
- High School Diploma OR GED
- Over 5 years of hands-on experience with electro-mechanical systems in advanced industrial machinery.
- Experience with extrusion and drying is advantageous.
- Strong electrical aptitude: motors, AC & servo drives, electrical circuitry, PLC, and PC-based control systems.
- Proficient in mechanical systems: power transmission, pneumatics, and hydraulics.
- Skilled in troubleshooting electro-mechanical systems.
- Excellent communication skills in English, with strong listening abilities and enjoyment of teamwork.
- Strong customer service orientation with a proactive "do whatever it takes" attitude.
- Capable of multi-tasking and working under pressure.
- Strong analytical and problem-solving skills.
- Self-motivated, highly organized, and able to work independently.
- Proficient with MS Word and Excel.
- Willingness to travel extensively (up to 90%), including weekends and short notice.
- Able to read and understand blueprints and mechanical drawings.
- Good eye-hand coordination, ability to bend, and lift 50-75 lbs (up to 100 lbs with assistance).
- Ability to stand for up to 12 hours.
- Logical problem-solving skills.
- Commitment to maintaining a clean and safe work environment.
- Knowledge of job safety precautions (OSHA), especially lockout/tagout, confined spaces, and working at heights.
- Ability to drive a motor vehicle.
- 11 Paid Holidays
- PTO - Paid Time Off
- Medical Plans
- Dental Insurance
- Vision Insurance
- Health Savings and Spending Accounts
- Tuition Reimbursement
- 401k with excellent employer match
- Wellness Incentive Program
- Employee Assistance Program
#engineeringforthebetter
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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