Ticket Sales Supervisor

1 week ago


Charleston, West Virginia, United States Snowshoe Mountain Full time

Join our team at Snowshoe Mountain Resort

Flex Year Round
Summer 2025

Work, Play, Get Paid, and Enjoy the Perks

  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
  • Pay: $16 per hour
  • Start Date: Mid-May with positions available through the summer season
  • This is a Flex Position for 9-11 months per year; you can use your off months to travel or visit friends and family
  • Schedule: May require working early mornings, evenings, weekends, and holidays
Employee Perks:
  • Housing: Affordable on-mountain employee housing available for rent.
  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes
  • Major Medical, Dental & Vision Benefit coverage
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
  • Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many more
Why Work with Us?

Step into a key leadership position at the heart of guest services, managing our energetic team at The Depot and On-Mountain Sales locations. As a Ticket Sales Supervisor, you'll oversee operations involving lift tickets, season passes, adventure activities, and event sales, ensuring a fantastic experience for our guests. Your in-depth knowledge of the resort will be essential in enhancing guest satisfaction while driving successful sales. Apply today and be part of delivering exceptional service

Job Responsibilities:
  • Sell lift tickets, activities, and resort products through various systems.
  • Guide guests with recommendations and information about the resort.
  • Train and support staff in sales, operations, and guest service.
  • Handle opening/closing procedures and money drops.
  • Provide exceptional service with positive guest interactions.
  • Maintain the appearance and atmosphere of On-Mountain Sales locations.
  • Manage inventory and supply levels.
  • Lead pre-shift meetings and attend relevant resort meetings.
  • Assist with scheduling and breaks.
Education:
  • High School Diploma or GED
Preferred Experience:
  • Resort and sales experience or one year of related work experience
All information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.

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