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Front Desk Associate

4 weeks ago

Taylor, Michigan, United States Taylor Made Dental Full time

Front Desk Associate - Dental Office

Location: Taylor, MI

Overview
We are seeking a personable and efficient Front Desk Associate to join our busy dental office. This role is the first point of contact for our patients and is crucial in ensuring a welcoming, organized, and smooth-running environment. If you have a passion for customer service and an eye for detail, we'd love to hear from you

Key Responsibilities

  • Greet patients warmly, making them feel welcome and at ease.
  • Manage incoming phone calls, scheduling appointments, and handling patient inquiries.
  • Verify patient insurance information and update records accurately.
  • Process patient forms, payments, and manage front desk documentation.
  • Maintain a clean and organized reception area.
  • Coordinate with dental staff to ensure efficient patient flow and office operations.
  • Assist with additional administrative duties as needed.
Qualifications
  • High school diploma or equivalent required; additional certification in office administration or customer service is a plus.
  • Previous experience in a dental office or similar healthcare environment is preferred.
  • Excellent verbal and written communication skills.
  • Proficiency with scheduling software and basic computer applications.
  • Strong organizational skills with the ability to multitask in a fast-paced setting.
  • A friendly, approachable demeanor with a commitment to delivering exceptional patient service
What We Offer

Competitive salary and benefits package.
Health insurance and paid time off.
Opportunities for professional growth and development.
A supportive, team-oriented work environment.

Join our team and help us create a positive first impression for every patient at our dental office