Account Rep

2 weeks ago

Worcester, United States Worcester Polytechnic Institute Full time
JOB TITLE
Account Rep & University Payments Specialist (Part-time)

LOCATION
Worcester

DEPARTMENT NAME
Bursar

DIVISION NAME
Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY
Responsible for activities related to student billing and collections in the Bursar & Cashier's Office to include data entry, reviewing, and analyzing student account information, reconciliations, and other duties.

WPI is passionate about creating an inclusive workplace that promotes and values diversity. We are looking for candidates who can support our commitment to equity, diversity and inclusion.

JOB DESCRIPTION
  • Post cash receipts and other transactions to student accounts
  • Provide excellent customer service to students, parents and WPI faculty and staff via email, in person and telephone
  • Process incoming mail including posting all university payments
  • Reconcile daily cash receipts by verifying cash, checks, credit card payments
  • Prepare and process daily bank deposits in Workday and banking systems
  • Maintain voided and stop-payment checks in Workday and banking systems
  • Monitor and respond to Bursar email inbox
  • First contact for Incoming foot and phone traffic
  • Reconcile and prepare daily entry for all online credit card receipts; assist community with credit card refunds for online transactions
  • Assist Bursar's Office & Cashiering staff with various projects
  • Back up for Sr. Treasury Analyst for various banking tasks such as wires, cash and reporting
  • Other duties/projects as assigned
Requirements:
  • High School diploma or GED and additional related coursework and/or previous work related experience
  • Proficient in MS Office Excel & Word
  • Excellent customer service skills


FLSA STATUS
United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer that actively seeks to increase the diversity of its workplace. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals with diverse backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

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