Technical Support Engineer
4 weeks ago
Futurex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.
This position involves individuals in both the business development and IT support for Futurex’s advanced line of cryptographic security solutions. Initially, individuals in this position work to develop a deep knowledge of Futurex technology and industry standards by participating in our software quality assurance process. This progresses into customer support and sales with Tier-1 organizations worldwide.
RESPONSIBILITIES INCLUDE:
- Provide ongoing technical support and guidance to Futurex’s global customer base
- Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry
- Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
- Train customers on the Futurex product line and data security best practices
- Help develop customer IT environments and provide project management services for custom initiatives
- Write and maintain technical documentation released to the public
- Understand industry-specific APIs and protocols used when interfacing with external systems
Requirements
REQUIREMENTS
- 3-5 years experience in a related IT field
- Bachelor’s degree in cybersecurity, or a technical and/or business related major
- Broad information technology background
- Strong communication skills
- Strong problem-solving skills
- Flexibility to assist in several different departments of the company
STRONGLY PREFERRED
- Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance
- Experience with TCP/IP networking
- Experience with multiple architectures and platforms
- Experience with OpenSSL, Linux, scripting (Python, Perl, Bash)
- Experience with technical support, sales, or quality assurance
Benefits
- Competitive compensation and opportunities for advancement
- Opportunity to travel to worldwide destinations
- Health, dental, vision, life, and short/long-term disability insurance
- Paid vacation, holidays, and sick leave
- Complimentary gym membership on Bulverde campus
- Retirement plan with employer contribution match
- Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green
- Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals
-
Technical Support Engineer
1 week ago
Bulverde, United States Futurex Full timeFuturex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. This position involves individuals in both the business development and IT support for Futurex’s...
-
Technical Support Engineer
2 months ago
Bulverde, United States Futurex Full timeFuturex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. This position involves individuals in both the business development and IT support for Futurex’s...
-
Technical Support Engineer
2 months ago
Bulverde, United States Futurex Full timeFuturex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex's Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas.This position involves individuals in both the business development and IT support for Futurex's advanced...
-
Technical Support Engineer
2 months ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. This position involves individuals in both the business development and...
-
Technical Support Engineer
3 days ago
Bulverde, United States Futurex Full timeFuturex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. This position involves individuals in both the business development and IT support for Futurex’s...
-
Technical Support Engineer
3 days ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking talented individuals with a passion for technology and an interest in business to join our team as a Technical Support Engineer. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. This position involves individuals in both the business development and...
-
Technical Account Manager
2 months ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific...
-
Technical Account Manager
2 months ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific...
-
Technical Account Manager
1 month ago
Bulverde, United States Futurex Full timeFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned...
-
Technical Account Manager
2 months ago
Bulverde, United States Futurex Full timeFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned...
-
Technical Account Manager
4 days ago
Bulverde, United States Futurex Full timeFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned...
-
Technical Account Manager
3 days ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific...
-
Technical Account Manager
3 days ago
Bulverde, United States Futurex Full timeFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned...
-
Technical Account Manager
3 days ago
Bulverde, United States Futurex Full timeFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned...
-
Technical Account Manager
23 hours ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific...
-
Technical Account Manager
2 days ago
Bulverde, United States Futurex Full timeFuturex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned...
-
Technical Writing Intern
5 days ago
Bulverde, United States Futurex Full timeFuturex is seeking a Technical Writing Intern to help develop and maintain advanced technical documentation, with the potential for future internships or full-time employment upon graduation.This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. The Technical Writing Intern will communicate and work...
-
Technical Writing Intern
2 months ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a Technical Writing Intern to help develop and maintain advanced technical documentation, with the potential for future internships or full-time employment upon graduation.This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. The Technical Writing Intern...
-
Technical Writing Intern
3 days ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a Technical Writing Intern to help develop and maintain advanced technical documentation, with the potential for future internships or full-time employment upon graduation.This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. The Technical Writing Intern...
-
Technical Writer
1 month ago
Bulverde, United States Futurex Full timeJob DescriptionJob DescriptionFuturex is seeking a Technical Writer for full-time employment at Futurex’s campus just north of San Antonio, Texas.As a Technical Writer at Futurex, you will be responsible for ensuring that the documentation for all of our products is clear, correct, comprehensive, and easy to use.Team values and cultureAbove all else, the...