Emergency Communications Senior Engineer

3 weeks ago


Brooklyn, United States Corporate Hiring Solutions Full time

Deploy, configure, and maintain emergency communication infrastructure, including E911 and NG911 systems. Provide technical support for Text-to-911 (TT911) and Public Safety Unified Communications. Troubleshoot infrastructure and service failures; implement corrective actions. Coordinate with vendors and service providers on technology deployments and maintenance. Manage emergency communication technology assets and perform performance analysis. Support test environments, validating emergency communication systems. 12+ years in data center or field support roles. 8+ years in network support, communications routing, and telecommunication cabling. Proficient in MS Excel, Visio, and Word. Knowledge of networking hardware, call routing, and land-mobile-radio systems. Ability to perform physical work, travel within NYC, and be available for on-call work. Strong communication and documentation skills. Bachelor's in computer science or related field. Experience with NG911, ANI/ALI services, GIS, and 911 call handling systems. Familiarity with emergency communication integration and risk mitigation.



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