Help Desk

3 weeks ago


North Charleston, United States TEKsystems Full time

TEKsystems is looking for Help desk for one of our top clients in the Charleston, SC area. They offer stability, growth, updated technology and more. See the top skills & job description below. Top Skills Strong customer service skills IT Knowledge (IT Degree/ Certifications/ Hands on experience) Ability to work in a fast paced environment Job Duties Our client is looking for 10 help desk team members to join their current team to assist with a 3 – 4 month project over late summer and when teachers return to school. These candidates will join a team of 9 helpdesk technicians. During the summer months, this team handles approximately 300-700 of tickets per day with a resolution rate of 60%. All other tickets are escalated to various IT support teams who support the 90+ schools across the district. if you are interested please apply for this role About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


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