Sr. Manager, Salesforce Capability

2 weeks ago

Golden Valley, United States Pentair Management Company Full time
Job Description:

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life's essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 11,250 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

We have an opportunity for a Sr Manager, Salesforce Capability to join our Global IT Enterprise Applications team in Golden Valley, MN. You will be responsible for overseeing and driving the global technical strategy and implementation of Salesforce.com solutions, meeting internal client expectations, and maintaining project timelines and budgets. You will work closely with cross-functional teams, including sales, marketing, and IT, to drive customer success and satisfaction.

** This is a permanent, direct-hire position. You will work a hybrid work schedule with 3 days/week on-site in Golden Valley, MN. ** #LI-Hybrid

You will:

  • Manage and oversee the planning, execution, and delivery of Salesforce.com projects using Agile methodologies, ensuring they meet business requirements, timelines, and budgets.
  • Lead cross-functional teams, including Salesforce Developers, Administrators, Business Analysts, and 3rd party consulting firms to ensure successful project delivery.
  • Partner with internal business product owners to understand and translate sales, service center, and marketing strategies into Salesforce.com system and process requirements.
  • Provide thought leadership and recommend best practices for Salesforce.com solutions by identifying dependencies on other systems and developing comprehensive solutions for complex problems.
  • Actively participate in client meetings to prove updates on project status, address concerns, identify new opportunities for growth, and ensure customer satisfaction and retention.
  • Manage project risks and issues and develop and implement mitigation strategies as needed.

Key Qualifications:

  • Have earned a bachelor's (B.A. or B.S.) degree.
  • Have 10+ years of relevant experience with at least 3+ years of experience leading/delivering Salesforce.com projects using Agile methodologies.
  • Have 5+ years of experience managing people, with supervisory control.
  • Strong experience and knowledge of end-to-end Salesforce system delivery from design, development, integrations, data migrations/loads, transition into production operations.
  • Excellent communication, interpersonal, and leadership skills and an ability to manage multiple projects simultaneously and prioritize effectively.
  • Certified Scrum Master (CSM), Certified Product Owner (CPO), or similar Agile certification a plus.
  • Experience working within global, highly matrixed corporate environments a plus.

Pentair is an Equal Opportunity Employer

Diversity, Equity and Inclusion:

With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, life experiences and many more factors contribute to this diversity.

We take ongoing action to improve the diversity of our workforce by:

  • Ensuring leadership involvement and ownership
  • Attracting and retaining diverse talent at all levels
  • Fostering a globally aware, inclusive culture
  • Ensuring our practices are fair and non-discriminatory

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