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Clerk III

2 months ago

Iowa City, United States The University Of Iowa Full time
BASIC FUNCTION AND RESPONSIBILITY

Under general supervision of the clinical services administrator and Clerk IV supervisory, coordinate appointments and schedule patient procedures for Department of Internal Medicine-Digestive Health Center and Surgery. Perform clerical duties and maintain unit records.

BASIC DUTIES AND RESPONSIBILITIES
  • Schedule/coordinate all appointments, tests and procedures in the Digestive Health Clinic.
  • Examines, checks, verifies and maintains documents to conform to established guidelines.
  • Maintain unit based logs and census reports
  • Answer all incoming calls; relay messages, route calls, and page physicians.
  • Greet patients, answer questions or refer to appropriate staff and/or area.
  • Assembles and processes patient chart materials, encounters patient visits.
  • Review patient packets to ensure all paperwork enclosed.
  • Utilize computer functions; verify patient classification, obtain data necessary for clinic visits.
  • Performs clerical functions to facilitate patient flow and efficient utilization of unit personnel.
  • Follow general policies and procedures in accordance with the regulations of the University of Iowa, College of Medicine and the Department of Internal Medicine, Division of Gastroenterology and Hepatology.
  • Demonstrates respect for all members of the University community in the course of performing one's duties and in response to administrators, supervisors, coworkers, and customers; constructively brings forward workplace concerns to coworkers and/or supervisor.
  • Welcomes the richness of talent from a diverse workforce and recognizes that diversity brings stimulation, challenge, and energy that contribute to a productive and effective workplace.
  • Seeks opportunities to enhance one's own knowledge, skills, and abilities as they relate to one's current position and/or to prepare for potential future roles and overall career development that contribute to the mission and goals of the institution.
  • Represents the interests of the University and of unit leadership in the use of resources to meet service and productivity demands within unit goals and budgets; strives to promote continual process and quality improvement.
  • Perform other duties as assigned.
Minimum Eligibility Requirements
  • Any combination of related clerical office experience, related undergraduate education, and/or post-high school clerical training that is the equivalent to two years of full-time employment.
Desirable Qualifications
  • Medical terminology knowledge is preferred
  • Hospital patient scheduling experience is preferred

Application Process:
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:
• Resume
• Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact michaela-davis-1@uiowa.edu