Admin Support Assistant IV

2 days ago

Denver, United States City and County of Denver Full time
About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join DEN's diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The starting hourly range for this position is $21.47 to $26.84 per hour. We also offer generous benefits for full-time employees which include but is not limited to:

  • Medical Plans, Dental, Vision Insurance
  • Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan
  • PTO (over 3 weeks in your first year) and 12 paid holidays
  • Yearly Merit Increase
  • STD, LTD, HSA, FSA, Life Insurance
  • CARE Bank, Family Leave Benefits
  • Employee Assistance Program, Employee Volunteer Program
  • Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program
  • Learning and Development Opportunities; Courses and Career Development Resources
  • EcoPass (unlimited free RTD bus/train rides)
  • & so much more
What You'll Do
DEN's Parking and Transportation team oversees Public Parking, Employee Parking, Commercial Transportation, Transportation Systems, Parking and Transportation Contract Compliance and the airports Lost and Found program. The team engages directly with the traveling public, airport stakeholders, tenants, employees, contractors, and transportation operators.

Denver International Airport is currently looking for an Administrative Support Assistant IV (ASA IV) to join our Parking and Commercial Transportation Department. In this role you will perform clerical duties requiring technical and customer service skills. This role will maintain commercial vehicle files, operating permits, and insurance, register commercial vehicles, correspond with customers, and perform research utilizing the commercial vehicle management system and other systems. You will assist staff and customers daily. This is a great opportunity for a detail-oriented individual looking to learn more about the inner working of our Parking and Commercial Transportation AVI office.

As an Administrative Support Assistant IV, you can expect to:
  • Interpret, apply, and explain regulations, policies, standards, and/or procedures to internal/external customers based on extensive knowledge of Commercial Transportation.
  • Review and evaluate forms, applications, computations, documents, to determine accuracy, completeness, acceptability, or compliance based on airport or permit requirements.
  • Provide specialized information, identify problems with commercial transportation operators and follow up on requests or complaints from customers or operators.
  • Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions.
  • Assist with writing policies & procedures, as well as documenting processes
  • Perform other related duties as assigned.


Location and Schedule
  • In this position you can expect to work on site at our Airport Commercial Holding Lot (7800 Shady Grove), free employee parking provided
  • Monday to Friday, 8:00am to 5:00pm
  • Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts
What You'll Offer

We are looking for candidates for some or all the following skills and experience:
  • Strong organizational skills
  • Proficiency in the Microsoft Suite (Excel, Outlook, Word)
  • Ability to multitask
  • Excellent communication skills


Minimum Qualifications

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
  • Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
  • Experience: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).
  • Equivalency: Additional appropriate education may be substituted for the minimum experience requirements.
  • Licensure and Certification: Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.


FBI Background Check

FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Snow/Emergency Duties

Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.

Application Deadline

This position is expected to stay open until 12/4. Please submit your application as soon as possible and no later than 12/3, at midnight.

About Everything Else

Job Profile
CC1503 Administrative Support Assistant IV
To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type
Unlimited

Position Salary Range
$21.47 - $32.21

Starting Pay
$21.47 to $26.84 per hour; Based on education and experience

Agency
Denver International Airport

Assessment Requirement
Administrative Professional

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

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