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Information Technology Operations Specialist

2 months ago

Bartlesville, United States Airswift Full time

Position: ServiceNow ITOM Developer

Overview:

We are seeking a skilled ServiceNow ITOM Developer for a 6-month assignment with the possibility of an extension. If you have experience as a ServiceNow Developer, IT Operations Specialist, ServiceNow Consultant, or ITSM/ITOM Engineer, this role could be a great fit for you. In this position, you will collaborate with our team to implement a PMO application using the ITSM module for effective project tracking, focusing primarily on service mapping and ITOM Health functionalities.

Key Responsibilities:

  • Utilize ServiceNow development tools, including UI Builder, Flow Designer, Integration Hub, and ServiceNow Studio, to build and enhance IT operations workflows.
  • Work with ServiceNow modules, such as IT Service Management (ITSM) and IT Operations Management (ITOM), to support the development and configuration of applications.
  • Configure and maintain ITOM Health functionalities, including monitoring, alerting, and creating comprehensive service health dashboards.
  • Focus on service mapping and ITOM Health solutions to improve visibility and control over IT services.
  • Apply knowledge of Sensogo for integration and enhancement of ServiceNow capabilities.

Qualifications:

  • Strong proficiency in ServiceNow development tools and techniques.
  • Hands-on experience with ITSM and ITOM modules within ServiceNow.
  • Familiarity with ITOM Health functionalities, including service mapping and health monitoring.
  • Knowledge of Sensogo integration with ServiceNow.
  • Demonstrated ability to develop and configure ITOM Health solutions effectively.

Work Schedule:

  • 4 days per week on-site in Bartlesville, with no remote work option.
  • Time worked is time paid; no PTO or paid holidays are included in this assignment.

Benefits:

  • Comprehensive Medical, Dental, and Vision insurance coverage.
  • 5% contribution to 401(k) retirement plan.