Service Desk Administrator
2 weeks ago
Overview We are seeking a Support Desk professional with hands-on experience working in a PC LAN/WAN environment supporting Space Force users with complex problems. Responsibilities This position is fast paced and requires excellent organizational, problem solving, communication and follow through skills. Service Desk Professionals will be responsible for (not limited to) taking phone calls, answering customer inquiries, diagnosing technical issues, running tests, troubleshooting software and equipment, installing and updating software and hardware. The help desk professional is a crucial member of the DevOps Group that manages Space Force technology infrastructure and user support systems, responsible for providing quality support to the end-user, remote workforce and systems teams. This individual will foster and maintain user satisfaction via quality service and support, minimize problem resolution time and callbacks, implement end-user requests and participate in IT tactical plan implementation. Skills Required Strong communication/organizational skills, systematic/logical problem-solving skills, and demonstrated computer skills Prior experience working with complex software applications to document business rules, create user guides and manuals, creation of test plans, execution of testing plans and procedures, and documenting bugs and errors Knowledge of Agile/Scrum software development process Best practices and IT operations for dynamic, always-up, always-available services Bachelors preferred; Additional degrees or certifications may substitute for years of experience ITIL Foundation, CompTIA A+ credentials preferred U.S. Citizenship Ability to obtain a Secret security clearance Other Qualifications: Demonstrated systems perspective when analyzing problems, thinking about the overall operation, failure modes and how to address these problems proactively A strong sense for the importance of documentation, and the importance of learning skills the first time Experience with DoD, specific to DoD Software Factory Ability to work in an agile product team environment and balance a diverse set of stakeholder requests Excellent verbal and written communication skills with an ability to break down complex technical systems to help business partners understand the value Strong technical collaboration and communication skills as well as the ability to drive cultural change and adoption of best practices through community participation Ability to collaborate with other teams across the company, defining technology roadmaps, sharing experiences and lessons learned for continual improvement Excellent problem-solving and troubleshooting skills Process-oriented with great documentation skills Education Bachelors degree preferred, preferably in management information systems, math or engineering. Additional degrees or certifications may substitute for years of experience. Benefits We offer competitive salaries commensurate with education and experience. We have an excellent benefits package that includes: Comprehensive health, dental, life, long and short-term disability insurance 100% Company funded Retirement Plans Generous vacation, holiday and sick pay plans Tuition assistance About Tecolote Research Tecolote Research is a private, employee-owned corporation where people are our primary resource. Our investments in technology and training give our employees the tools to ensure our clients are provided the solutions they need, and our very high employee retention rate and stable workforce is an added value to our customers. Apply now to connect with a company that invests in you. View all career opportunities: www.tecolote.com Follow us on social media: LinkedIn | X @TecoloteInc | Facebook [EOE/M/F/Disability/Veterans]
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IT Service Desk Manager
4 weeks ago
El Segundo, United States Fabletics Full timeJob Description TechStyleOS is looking for a IT Service Desk Manager. How Do You Fit In: As a IT Service Desk Manager, you will be responsible for overseeing and leading the IT Service Desk team, ensuring the efficient and effective delivery of technical support services to internal users within the organization. You will be responsible for managing a team...
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Service Desk Technician
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El Segundo, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: **Skills**:Desktop Computers, Remote Support, Troubleshooting Certifications: CompTIA - Security+ - CompTIA - CompTIA **Experience**: 3 +...
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Service Desk Technician
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El Segundo, United States General Dynamics Information Technology Full timeTransform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II, you will...
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Service Desk Technician
4 days ago
El Segundo, United States General Dynamics Information Technology Full timeTransform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II, you will...
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Service Desk Technician
3 weeks ago
El Segundo, United States General Dynamics Information Technology Full timeReq ID: RQ174982 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Skills: Desktop Computers,Remote Support,Troubleshooting Certifications: CompTIA - Security+ - CompTIA - CompTIA Experience: 3 + years of related experience US Citizenship Required: Yes Job...
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Service Desk Support Analyst
2 weeks ago
El Segundo, United States KARL STORZ Full timeAt KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day. **Location**:El Segundo, CA, US, 90245 **Company**:KARL STORZ Endoscopy-America, Inc. **Pay Range**:$22.88 - $35.53 per hour **ID #**:2948 KARL...
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Service Desk Support Analyst
2 weeks ago
El Segundo, California, United States KARL STORZ Full timeAt KARL STORZ, we take pride in helping patientsthrough some of the toughest journeys of their lives.We are making contributions that matter.Regardless of your role, YOU improve patients' lives every day.Location:El Segundo, CA, US, 90245Company:KARL STORZ Endoscopy-America, Inc.Pay Range:$ $35.53 per hourID #:2948KARL STORZ is currently looking for a...
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Front Desk
2 weeks ago
El Segundo, California, United States Radiant Industries Full timeFront Desk & Office CoordinatorRadiants goals are ambitious we will be the first company to mass-produce portable nuclear reactors. We have world-class engineers designing Kaleidos, and we need a world-class team to build our business. Radiant is looking for a bright and eager person to join our Operations team for a pivotal summer when well hit major...
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Front Desk
4 weeks ago
El Segundo, United States Radiant Full timeRadiant Industries is an El Segundo, CA-based startup developing Kaleidos, a portable, containerized nuclear microreactor. Portable nuclear power with rapid deploy capability can replace diesel generators used today to provide critical asset support for hospitals, datacenters, and military bases or to power microgrids at remote sites. Radiant's unique,...
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Front Desk Receptionist
3 weeks ago
El Segundo, United States Adore dental Full time**About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Growth opportunities Job Overview: **Responsibilities**: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls promptly and efficiently - Manage the office calendar and schedule appointments, do...
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Front Desk
4 weeks ago
El Segundo, United States Radiant Full timeRadiant Industries is an El Segundo, CA-based startup developing Kaleidos, a portable, containerized nuclear microreactor. Portable nuclear power with rapid deploy capability can replace diesel generators used today to provide critical asset support for hospitals, datacenters, and military bases or to power microgrids at remote sites. Radiant's unique,...
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Front Desk
1 month ago
El Segundo, United States Radiant Full timeRadiant Industries is an El Segundo, CA-based startup developing Kaleidos, a portable, containerized nuclear microreactor. Portable nuclear power with rapid deploy capability can replace diesel generators used today to provide critical asset support for hospitals, datacenters, and military bases or to power microgrids at remote sites. Radiant's unique,...
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Front Desk Supervisor
1 month ago
El Segundo, United States Aimbridge Hospitality Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...
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Front Desk Agent
1 month ago
El Segundo, United States aloft LAX Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Contracts Administrator
1 week ago
El Segundo, United States ImmunityBio Full timeImmunityBio, Inc. is a late-stage immunotherapy company developing a broad pipeline of next-generation therapies that drive immunogenic mechanisms for defeating cancer and infectious disease. The company’s immunotherapy platform is designed to activate both the innate (natural killer cell and macrophage) and adaptive (T cell) immune systems to create...
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Front Desk Agent
1 month ago
El Segundo, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Receptionist
1 month ago
El Segundo, United States Bellacures Full timeBellacures in El Segundo is looking for an experienced, full-time receptionist who is able to multi-task in a fast paced environment. This position has the potential for Salon Manager. Bellacures is known for its sterile procedures and its relaxing atmosphere. We pride ourselves in not only providing exceptional customer service to our clients, but also in...
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Front Desk Agent
1 week ago
El Segundo, United States Fairfield Inn & Suites LAX Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
4 weeks ago
El Segundo, United States aloft LAX Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
1 month ago
El Segundo, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
