Mail Clerk
2 weeks ago
Senior On-Site Service Specialist
POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.
May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
-• Runs high volume/production copy machines and performs binding and finishing work.
-• Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
-• Perform basic equipment troubleshooting and escalate calls to technicians
-• Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc)
-• Performs duties of scanning and /or imaging documents
-• May perform Reception services on temporary/occasional basis
-• Maintains records for management reports and inventories of supplies needed.
-• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
-• Calculates charges for jobs performed and maintains logs and may generate reports.
-• Responds to and coordinates all service calls required by customer.
-• May perform filing duties in conjunction with specific customer requests.
-• Delivers completed jobs to pre-determined customer locations within and outside of the site.
-• Maintains daily meter and service logs.
-• May travel between customer's buildings.
-• Answers customer questions regarding status or feasibility of job requests.
-• Ensures upkeep of convenience copier areas by keeping neat and well stocked.
-• Performs duties related to the shipping of materials.
-• Performs duties related to the receiving of materials.
-• May perform meeting room and conference room set ups.
-• May perform building occupant moves within assigned facilities.
-• May perform light maintenance, and cleaning duties as assigned.
-• May occasionally perform shipping, receiving and dock work in a mailroom type environment
-• May require periodic overtime on nights and weekends, including off-hour emergency response.
-• Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
-• Uses all copier equipment, calculator, fax machine, postage meter and some PC.
-• Performs filing duties, which may include -purging' and archiving old documents.
-• Understanding of Ricoh Services Portfolio & Technology
-• Ensures data for Ricoh MOR, SPG and job logs are captured
-• Performs other duties as assigned.
Qualifications (Education, Experience and Certifications)
-• Requires high school diploma or GED and1-2 years of related work experience.
-• Some related copy job experience is preferred.
-• May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
-• Demonstrate competency in basic computer skills including proficiency in MS Office Suite
KNOWLEDGE, Skills And Abilities
-• Working knowledge of copier and other related equipment and repair is preferred.
-• Requires knowledge and understanding of shipping/receiving procedures.
-• Basis electronics knowledge is preferred.
-• Possesses ability to work independently and flexibly to complete projects.
-• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
-• Possesses ability to comprehend instructions concerning mail delivery.
-• Possesses troubleshooting and problem solving skills.
-• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
-• Possesses excellent customer relations skills and excellent verbal communication skills.
Working Conditions, MENTAL aND PHYSICAL DEMANDS
-• Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.
-• Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.
-• Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.
-• Dealing with tight deadlines and quick turnaround times imposes high stress levels.
-• Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
EEO/Affirmative Action Employer -- M/F/Disability/Veteran
-
Customer Service Clerk
3 months ago
Indianapolis, United States Old Dominion Freight Full timeCustomer Service Clerk page is loaded **Customer Service Clerk** **Customer Service Clerk** locationsIndianapolis, IN time typeFull time posted onPosted Yesterday job requisition idR-2021-5266 Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional...
-
Accounts Receivable Clerk
1 month ago
Indianapolis, United States Bunzl Full timeThe AR Clerk will assist in the maintenanceof the Accounts Receivable process for the branchwarehouse. Your career path has many avenuesavailable for you to succeed. Are you looking to advance at a ratethat matches your ambition and skill set? At Bunzl, we understandand want to invest in you. With our multi-career options, you’llnot only be able to find...
-
Corporate Purchasing Clerk
3 months ago
Indianapolis, United States Herff Jones Full timeJob DescriptionJob DescriptionJob descriptionPosition Title: Corporate Purchasing ClerkLocation: ( Hybrid ) 4719 W. 62nd St, Indianapolis, IN 46268Schedule: Monday-Friday 8:00am-5:00pmTHE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES – HERFF JONESHerff Jones is the leading provider of graduation and educational products and services designed to...
-
Claims Mailroom/Data Entry Clerk
2 months ago
Indianapolis, United States aFit Staffing Inc. Full timeJob DescriptionJob DescriptionMore about aFit:You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial organizations. To our prospective clients, aFit offers a...
-
General Administrative Clerk
1 month ago
Indianapolis, United States ITC Federal, Inc. Full timeOverview: POSITION TITLE: General Administrative Clerk III GOVERNMENT AGENCY: DHS US Customs & Border Protection (CBP) POSITION INFORMATION: Full-Time Position LOCATION: Indianapolis, IN - ONSITE POSITION TIMING: Position requires a CBP Government security clearance which can take 2-3+ months to process and must be complete prior to candidate starting work....
-
Data Entry Clerk
2 months ago
Indianapolis, United States RADcube, LLC Full timeJob DescriptionJob DescriptionDescription:Prepares all Medicaid claim types for Data Entry. This includes, opening, sorting, prepping, counting, and batching of claims and mail. Data Entry of all claim types timely and accurately.Qualifications:· High school diploma or GED equivalent· Ability to key 10K – 12K keystrokes per hour· Ability to function in...
-
Data Entry Clerk
2 months ago
Indianapolis, United States RADCUBE | Rapid Technology Solutions Full timePrepares all Medicaid claim types for Data Entry. This includes, opening, sorting, prepping, counting, and batching of claims and mail. Data Entry of all claim types timely and accurately. Qualifications: • High school diploma or GED equivalent • Ability to key 10K - 12K keystrokes per hour • Ability to function in a production-based team environment...
-
Clerk - Emergency Department - Methodist Hospital
3 months ago
Indianapolis, United States Indiana University Health Full timeJob Description Performs routine clerical duties including but not limited to sorting, matching and filing according to detailed instructions. Uses computer and other standard office equipment to record, store and retrieve information. Makes minor corrections, codes items and maintains records of documents processed. May be responsible for more specific...
-
Customer Service Representative/Title Clerk
2 weeks ago
Indianapolis, United States IAA Full timeIAA, an RB Global, Inc., excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various...
-
Customer Service Representative/Title Clerk
15 hours ago
Indianapolis, United States IAA Full timeIAA, an RB Global, Inc., excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various...
-
Construction Project Coordinator
3 months ago
Indianapolis, United States CORNERSTONE CONSTRUCTION GROUP LLC. Full timeJob DescriptionJob DescriptionCornerstone Construction Group, LLC is looking for a Construction Project Coordinator to join our team in our Indianapolis office. This person will lead the successful execution of a variety of projects from start to finish is key resource in maintaining all construction file records for each project and providing critical...
-
Legal Analyst
2 weeks ago
Indianapolis, United States state of indiana Full time.buttontext9b33785c58918254 a{ border: 1px solid transparent; } .buttontext9b33785c58918254 a:focus{ border: 1px dashed #112a6d !important; outline: none !important; } Legal Analyst - Appellate Case Manager Date Posted: Sep 5, 2024 Requisition ID: 449120 Location: Indianapolis, IN, US, 46204 { display: inline; } The Office of Judicial...