IT Support Tech
3 weeks ago
Shift
Monday - Friday, 8a-430p
Scheduled Weekly Hours
16
**Seeking entry level IT applicants to fill this part-time role**
POSITION PURPOSE:
Responsible for the daily operations and assisting in the implementation and support of the organization's Information Technology (IT.)
ESSENTIAL FUNCTIONS:
- Adhere to policies and procedures supporting the IT components of HIPAA
- Responsible for delegated tasks within a project with clearly defined steps.
- Demonstrate ability to work on assignments in a team or group environment. Follow instructions and work constructively with others
- Maintain awareness of all IT policies, guidelines and procedures, and comply with them.
- Support all aspects of microcomputer based networks through use of vendor software tools and application of technical knowledge and expertise.
- Installation and maintenance of security measures.
- Contribute to the effective and timely implementation of servers, desktops, and wireless based network equipment.
- Maintain system connectivity and communication between the Hospital's various systems and remote locations.
- Assists in implementation of new networking functions, technologies, applications and/or systems used throughout the organization.
- Maintain a secure IT environment i.e., telecommunications infrastructure, data integrity and data, applications and operating systems access security as pertains to their projects and areas of responsibility.
- Demonstrate good listening, written and verbal communication skills.
- Perform service desk responsibilities.
- Maintains metrics appropriate to the performance of the IT & Systems in their area.
- Demonstrate good customer service skills.
- High school education or equivalent experience (vocational education, etc.)
- Experience with network/desktop technical support preferred
- Experience with Microsoft products preferred
- Receives direct supervision and regular feedback
- Technical knowledge in hardware/ software and related technologies preferred
- Performs installation of equipment and diagnostic testing to identify and correct problems in the IT & System environment.
Thank you for your interest in a career at CGH Medical Center.
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