Citrix Administrator

Contract Duration: 3 Year Contract

Shift: Monday- Friday 8AM-5PM

Location: Fully Remote

Key Responsibilities:

• Cloud Infrastructure: Deploy and sustain cloud infrastructure to support customer applications.
• Citrix Administration: Provide daily administration of the Citrix Infrastructure.
• Security Hardening: Harden Citrix-based services per commercial best practices and required government cybersecurity controls.
• Troubleshooting: Perform root cause analysis of any Citrix issues within the AWS environment.
• Software Upgrades: Coordinate and perform major version upgrades of Citrix Software.
• System Documentation: Develop and maintain system, infrastructure, and process documentation (system diagrams, network topology, software configurations, device configurations, standard operating procedures).
• Infrastructure as Code (IaC): Develop, deploy, and maintain IaC for Citrix-based services.
• Application Support: Troubleshoot and perform root cause analysis of customer application issues, including network, storage, operating system, and application-level analysis.
• AWS Portal Administration: Manage AWS resources, configure alerts and notifications, and oversee AWS resources for cloud customers.
• On-Call Support: Provide triage and resolution for after-hours production incidents.
• Continuous Improvement: Recommend improvements for security, scalability, manageability, and performance across various technologies.

Required Skills:

• Senior Level Cloud Engineer Experience: IaaS required, some PaaS experience preferred.
• Networking Concepts: Baseline knowledge of routing, firewall, load balancing required; knowledge of server technologies and application stacks preferred.
• AWS Knowledge: Proficient with Amazon AWS cloud resources.
• Communication: Strong verbal and written communication skills.
• Project Management: Experience managing multiple large-scale projects in a fast-paced environment.
• Technical Understanding: Strong troubleshooting skills across the entire technology stack.
• Automation Tools: Experience with Ansible, Terraform, Python, Powershell, Bash, Puppet, Chef, etc.
• DoD Knowledge: Working knowledge of DoD STIGs and IA Vulnerability Management (IAVM) preferred.