Partner Experience Specialist

3 weeks ago

Atlanta, United States VersiTech Bold Integrated Payments Tonic Full time
Partner Experience Specialist
$45k - $47k 
Medical, Dental, Vision, 401k, STD, LTD, Life Insurance
PAYMENTS INDUSTRY EXPERIENCE IS REQUIRED

Position Description Overview
The role of Partner Experience Specialist, is responsible for working specifically with our referral partners to analyze merchant statements and support our Partner Experience Management team in various ways. 

Job Responsibilities
  • Obtaining new merchant applications and starting the process
  • Working with referral partners to increase production of merchant leads
  • Become proficient in statement analysis to assist PRM team.
  • Master the manual process and improve existing tools in the area of proposal generation.
  • Responsible for keying in applications and working with underwriting to address issues.
  • Be diligent in following up with merchants on open quotes and other inquiries.
  • Build new portfolios and users in our internal system (MX).
  • Manage the case queue and monitor all cases within the response guidelines
  • Serve as liaison between Relationship Management team and Client Services.


Job Requirements
  • PAYMENTS INDUSTRY EXPERIENCE IS REQUIRED
  • Must possess excellent communication, time management, comprehension and interpersonal skills including verbal communication skills, well developed, active listening and relationship building skills.
  • Strong awareness and understanding of customer needs, and ability to act quickly to meet those needs.
  • Excellent organizational skills and solution oriented
  • Strong communicator at all levels with the ability to clearly and concisely present information, both verbally and written
  • Ability to multi-task and use several systems in tandem to resolve problems.
  • Self-motivated team player with strong analytic and problem-solving skills.


Essential Job Functions
  • Must be able to speak on the phone for extended periods of time
  • Must have the ability to research issues to find resolution quickly


Bold Integrated Payments is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position.

  • Partner Experience Specialist

    1 month ago

    Atlanta, United States VersiTech Bold Integrated Payments Tonic Full time

    Partner Experience Specialist $45k - $47k Medical, Dental, Vision, 401k, STD, LTD, Life Insurance PAYMENTS INDUSTRY EXPERIENCE IS REQUIRED Position Description Overview The role of Partner Experience Specialist , is responsible for working specifically with our referral partners to analyze merchant statements and support our Partner Experience Management...

  • Partner Experience Specialist

    1 month ago

    Atlanta, United States VersiTech Bold Integrated Payments Tonic Full time

    Job DescriptionJob DescriptionPartner Experience Specialist$45k - $47k Medical, Dental, Vision, 401k, STD, LTD, Life InsurancePAYMENTS INDUSTRY EXPERIENCE IS REQUIREDPosition Description OverviewThe role of Partner Experience Specialist, is responsible for working specifically with our referral partners to analyze merchant statements and support our Partner...

  • Partner Experience Specialist

    2 weeks ago

    Atlanta, United States VersiTech Bold Integrated Payments Tonic Full time

    Partner Experience Specialist $45k - $47k  Medical, Dental, Vision, 401k, STD, LTD, Life Insurance PAYMENTS INDUSTRY EXPERIENCE IS REQUIRED Position Description Overview The role of Partner Experience Specialist, is responsible for working specifically with our referral partners to analyze merchant statements and support our Partner Experience Management...

  • Security Brand Partner Specialist

    5 days ago

    Atlanta, United States IBM Full time

    Introduction A Brand Partner Specialist in IBM's Data & AI brand means accelerating enterprises' success by improving their ability to understand their data. It means providing solutions that enable people across organizations, in multiple roles, the ability to turn data into actionable insights without having to wait for IT. And it means selling multi-award...

  • Guest Experience Specialist

    1 month ago

    Atlanta, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Guest Experience, Specialist, Guest, Experience, Hotel, Business Services

  • Specialist-Guest Experience

    3 weeks ago

    Atlanta, United States Marriott International Full time

    Job Number 23218423 Job Category Rooms & Guest Services Operations Location Courtyard Atlanta Alpharetta/Avalon Area, 11700 Amber Park Drive, Alpharetta, Georgia, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Financial Controller

    4 days ago

    Atlanta, United States Air Partner Full time

    Are you a qualified accountant with post-qualified experience? Are you always striving to simplify and streamline business processes? Do you have experience with continuous improvement whilst leading and motivating a finance team? If so, we want to hear from you! Air Partner are seeking a dynamic and agile Finance Controller to join our team to oversee the...

  • Financial Controller

    5 days ago

    Atlanta, United States Air Partner Full time

    Are you a qualified accountant with post-qualified experience? Are you always striving to simplify and streamline business processes? Do you have experience with continuous improvement whilst leading and motivating a finance team? If so, we want to hear from you! Air Partner are seeking a dynamic and agile Finance Controller to join our team to oversee the...

  • Guest Experience Specialist

    3 weeks ago

    Atlanta, United States Marriott International Full time

    Job Number 24076595 Job Category Rooms & Guest Services Operations Location Courtyard Atlanta Alpharetta/Avalon Area, 11700 Amber Park Drive, Alpharetta, Georgia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Customer Experience

    3 weeks ago

    Atlanta, United States Primecare Home Care Services Full time

    Job DescriptionJob DescriptionABOUT PRIMECARE HOME CARE:At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services, including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to...

  • Customer Experience

    1 week ago

    Atlanta, United States Primecare Home Care Services Full time

    ABOUT PRIMECARE HOME CARE: At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services, including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to providing the highest...

  • Customer Experience

    3 weeks ago

    Atlanta, United States Primecare Home Care Services Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off ABOUT PRIMECARE HOME CARE: At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services,...

  • Customer Experience Specialist

    21 hours ago

    Atlanta, United States Serenity Healthcare, LLC Full time

    Customer Experience Specialist Onsite - Atlanta-Sandy Springs, GA Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer...

  • Customer Experience Specialist

    2 weeks ago

    Atlanta, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Experience Specialist     Onsite – Atlanta-Sandy Springs, GA Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access...

  • Brand Partner Technical Specialist

    4 days ago

    North Atlanta, United States IBM Corporation Full time

    Introduction The 'IBM Ecosystem' includes thousands of partners who 'Build' on, 'Sell' or 'Service' IBM technologies and platforms. As a Brand Partner Specialist (Territory) your mission is to connect the right technical, co-marketing, and go-to-market enablement resources with your assigned partners to jointly drive prospecting, opportunity identification,...

  • Senior Tax Associate

    22 hours ago

    Atlanta, United States Rödl & Partner Full time

    Description We are seeking a Senior Tax Associate to join our team in our Atlanta, GA office. You will provide services to predominately US-Inbound International Businesses (primarily German/European) in the manufacturing and distribution industry. If you are seeking a dynamic workplace backed by supportive team members, competitive benefits, and a unique...

  • Customer Experience Specialist

    1 day ago

    Atlanta, United States Serenity Healthcare, LLC Full time

    Customer Experience SpecialistOnsite – Atlanta-Sandy Springs, GA Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a...

  • Customer Experience and Billing Specialist

    3 days ago

    Atlanta, United States GlassesUSA Full time

    Job DescriptionJob DescriptionSalary: GlassesUSA.com has been disrupting the traditional eyewear industry, becoming the fastest growing and leading online eyewear retailer in the world with millions of customers. Our cutting-edge in-house technologies and data-driven philosophy constantly keep us on the frontline of the global eCommerce B2C industry.We are...

  • Partner Success Coordinator

    3 days ago

    Atlanta, United States GBG Full time

    Job DescriptionJob DescriptionAbout GBGGBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions. With over 30 years’ experience, we bring together a team of over 1,250...

  • Client Relations Specialist, Private Risk

    1 month ago

    Atlanta, United States Baldwin Risk Partners Full time

    The Client Relations Specialist serves as a resource to HNW clients and personally provides prompt, efficient and high-quality service.Principal Responsibilities:Communicate with clients regarding their policy(ies), document the detailed records of the communication in the client management program, and provide resolution to the client’s concern.Document...