Senior Commercial Loan Servicing Specialist

13 hours ago

Parsippany, United States EverBank Full time

Senior Commercial Loan Servicing Specialist

The Senior Commercial Loan Servicing Specialist works to support an array of banking commercial products. Under limited supervision, this job works on projects and prospects associated with commercial operations by supporting data input processes, quality control, client statement preparations and error identification. This job elevates reporting issues to senior professionals and consistently works to maintain the accuracy of the company's commercial loan management system.

Key Responsibilities and Duties

  • Organizes processing of commercial banking products such as loans, letters of credit and banking guarantees.

  • Reviews data inputs from loan applications and related documentation into a commercial loan management system.

  • Works to ensure quality, accuracy and completeness of data entered into the management system.

  • Coordinates drafting of statements for clients, along with conducting reconciliation and investigation efforts when needed.

  • Provides information on existing loans to clients as requested.

  • Implements best practices for resolving out-of-balance transactions to ensure accuracy of the company’s commercial loan management system.

  • Identifies erroneous transactions and reports issues to professionals for issue resolution.

  • Provides assistance and training to junior level employees to ensure high quality delivery of services and products.

Educational Requirements

  • Vocational and/or Technical Education Preferred

Work Experience

  • 3+ Years Required; 5+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level

4IC

Preferred Qualifications

  • 5+ years commercial real estate loan servicing and documentation experience.

  • Familiarity with multi-family lending.

  • Experience in providing excellent customer service.

  • Strong analytical and problem-solving skills.

  • IBS, Salesforce and OnBase systems experience.

  • Procedure writing experience.

  • Attention to detail and ability to handle multiple priorities simultaneously.

  • Effective time management skills.

Hybrid work is a minimum of four days a week, one flexible day for remote work.

Posting end date: 11/8/2024

Pay Range $25 - $34

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