Family Services Assistant

2 weeks ago


Virginia Beach, United States City of Virginia Beach Full time

The City of Virginia Beach Department of Human Services is seeking an experienced Family Services Assistant (FSA) to work in the Child Services unit to provide administrative, clerical, and direct service support to internal staff as well as children and families involved with Foster Care & Adoptions. FSA's assist with scheduling and supervising family time visitation, provide transportation to children and families, supervise children, conduct safety home visits, monthly visits and well-child visits. They also assist with notetaking, and Family Partnership scribe duties, provide notary services for families as well as other duties as needed to provide support to staff, and the families served, complete intake documents and assist with a wide range of case documentation.

The Virginia Beach Child Welfare Practice Model Values/Competencies:

  1. Protect Children & Strengthen Families (Safety)
  2. Comprehensive assessment of adults, families, and children designed to enhance strengths and address challenges (Well-Being)
  3. Support and enhance relationships between children, families, and the community (Permanency)
  4. Connect children & families to immediate, time-limited, and lifelong supports (Safety, Well-Being, and Permanency)
  5. All partners work together as part of a professional team (Essential to Achieve the Above)

Job Duties:
  • Engage clients in the community in a variety of settings to include family homes, schools, and hospitals.
  • Document client contacts and interaction in a variety of digital case management applications
  • Consult with supervisory team members, and city attorneys regarding the safety, wellbeing, and permanency of children.
  • Assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations.
  • Family time/visitation supervision, observation, coaching, and support.
  • Well child direct face-to-face contacts
  • Home safety/environment checks
  • Transportation to and from medical appointments, court appearances, scheduled appointments, visitations, etc. for child welfare clients.
  • School transports
  • Supervision of minor children during case planning meetings, court appearances, therapy appointments.
  • Shopping for foster children in non-foster home settings

This position is part of the Child Welfare Division. The persons selected for this position will be assigned to the Child & Family Well-Being Unit. The program provides support for case management services for families that have open Child Protective Services (CPS), or Foster Care and Ongoing CPS cases.

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