Product Manager

3 weeks ago

San Francisco, United States Orb Full time
Mission

Orb is on an ambitious mission to provide every business with the infrastructure to unlock their revenue. Best-in class businesses find ways to effectively align their monetization to product usage-whether that's through seats, consumption, feature limits, or usage-based tiers. Orb brings that opportunity to every software company.

We are reimagining billing and invoicing for this era of hybrid pricing in software. Billing is no longer just a finance problem, but also a high-stakes engineering observability problem that customers urgently need solved. At Orb, we take a developer-first, data infrastructure approach to this problem. We make it possible for companies to fully automate their current billing process, and to evolve their monetization strategy over time.

Orb supports the end-to-end workflow for revenue: developers love our product's extensibility and intuitive API, product managers become empowered to iterate on pricing and packaging much faster, finance teams get fine-grained reporting to facilitate revenue recognition, and customer-facing teams benefit from the transparency Orb brings to the customer relationship.

About Orb

Orb is the modern billing infrastructure powering revenue workflows for the next wave of AI and software companies. We believe that pricing and billing shouldn't be a blocker to building and shipping great products. We power billing for highly innovative companies like Vercel, Pinecone, Perplexity, Replit, and work with our customers on some of their most crucial revenue initiatives.

Orb has raised $44.1 million in funding from top-tier investors like Mayfield, Menlo Ventures, Greylock, and founders and operators from companies like Plaid, Datadog, Notion, Asana, HubSpot, and more.

Role & ImpactWe're seeking a Product Manager for our Core Billing team. You'll define, prioritize, and own outcomes for Orb's core product - from subscription management, through price changes, through price models.

Day-to-day This Might Include
  • Defining the scope of a feature via product discovery and collaborating with your workstream.
  • Identifying the smallest possible unit of value for the team to ship.
  • Leading a customer call to learn about product feedback.
  • Drafting a product strategy for your product by turning ambiguity into a defined plan that achieves the right customer outcomes and the right business impact.
  • Context-switching across bugs, discovery, in-flight work, and launch planning.
You'll also lay the groundwork for product practices & processes, ensuring that our team can define and deliver the highest impact work to our customers as we grow.

About You
  • You have 5+ years of experience as a Product Manager working on B2B SaaS software.
  • You have a strong record of delivering impact on customer outcomes & company goals, defining new products.
  • You understand the importance of advocating for customer needs while balancing business priorities.
  • You excel at building strong partnerships with engineering and design counterparts, as well as cross-functional stakeholders.
  • You apply product discovery and optimization techniques to turn ambiguity into a plan.
  • You have a demonstrated drive to ship early and often.
  • Based in the San Francisco Bay Area or willing to relocate (with support from Orb).
Bonus Points If You
  • Have experience working on sales-led or platform products
  • Have experience on a product team at an early-stage B2B startup.
  • Geek out talking to customers and learning from user research.
In order to thoughtfully scale the company and avoid downstream inequities, we don't use leveling titles at Orb. You will not see us use prefixes like "Senior" in our job descriptions. We include experience requirements for every role and compensate employees based on their experience and internal level within Orb.

Working at Orb

When you meet our team, you'll see we're a group of dedicated and kind individuals who care deeply about solving what is one of the most mission-critical problems for any business.

Every one of us has outsized impact on the business, our product, and our customers-we hold ourselves to a standard of excellence, with the empowerment to take risks and the judgment to focus our time on maximizing leverage.

We approach our work with intensity and a sense of urgency. With a product like ours, minutes matter: we can help accelerate other businesses tremendously if we're focused on building quickly while maintaining critical attention to detail. When we're 'on', we're on.

We will focus on setting you up for success, with the right expectations and enablement. We coach on outcomes, not inputs or style. We show up for each other with kindness, which earns us the ability to have difficult conversations with trust by default and openness to feedback.

As a growing organization, we value in-person collaboration. We see it as a way to achieve our mission faster, in an environment of rapid ideation, strong alignment, and that energy that makes work more fun.

Benefits
  • Medical insurance - 100% coverage for you and dependents
  • Dental, vision, and life insurance
  • Unlimited PTO, with 15 days minimum encouraged
  • 401k plan
  • 16-week paid parental leave with equity vesting
  • Commuter stipend
  • Catered lunches in the office


Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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