Strategic Account Executive

3 weeks ago

Austin, United States Canva Full time
Company Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. This is a hybrid role in Austin Texas and you must live within commuting distance to our office.

What you'd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

Our team consists of experienced Account Executives who have a passion for building relationships with customers who love our product.

Our Account Executives work closely with our customers to understand their goals and provide tailored solutions to meet their needs. Whether it's creating eye-catching pitch decks for their sales teams, designing creative marketing materials at scale, or ensuring everyone is on-brand, our team has the expertise to help our customers in all departments succeed.

We're teaming up with colleagues across the board - from Product to Marketing - all supporting our sales team. As we branch out into new markets and develop fresh Enterprise solutions, we're crafting something truly unique. Together, we're redesigning work.

At the moment, this role is focused on:
  • Account Planning: You will lead with a data-driven approach to identify and reach out to potential customers who are likely to benefit from Canva's products. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities.
  • Managing Pipeline + Revenue Growth: You will manage pipeline, revenue forecasts, sales activity using Salesforce for maximum efficiency and visibility
  • Customer Centric: You will leverage compelling storytelling and vision transfer, presented through a creative lens, to guide customers on a journey that feels personalized and right for them.
  • Be a product expert: Exhibit a deep love for Canva's product and an ability to sell creative solutions that address customers' unique problems. You will gather customer feedback and convey market needs to inform the Product roadmap and provide insights that strengthen our value proposition and enhance the customer experience
  • Foster long-term relationships: Recognize the value of building long-term relationships and strive to create lasting partnerships both with customers and internal cross functional teams (Product, Eng, Post-Sales, Customer Success).
  • Bring chaos to clarity: Simplifying complex situations into digestible customer-ready stories and materials using Canva's worksuite (presentations, doc etc.)
You're probably a match if
  • You've got experience working with a range of customers, from medium-sized businesses to large corporations. (For our Mid-Market role, we are looking for people with experience with small to medium sized accounts. For our Enterprise role, we are looking for people with experience with medium to large sized accounts. For our Strategic role, we are looking for people with experience with large named accounts ideally on a global scale....) ideally within a technology company, demonstrating a history of top performance.
  • You have proven success managing a full sales cycle, including prospecting with a focus on new logo attainment.
  • You're a pro at navigating complexity by understanding and addressing complex business challenges, crafting solutions .
  • You've got a talent for creating detailed plans that cover all the bases within intricate organizations.
  • You've got the skills to captivate an audience, especially during face-to-face meetings with multiple key players.
  • You've got a track record of leading successful (and complex) negotiations.
  • You're comfortable navigating uncertainty and can keep up in a fast-paced environment.
About the team

Our Sales and Success team support Canva Enterprise, with the mission to empower every organisation to design. Canva Enterprise lets organisations consolidate design, content production, and collaboration tools under one secure and centralised account. From whiteboards to docs, to presentations and our AI platform magic Studio, our Sales team work with all departments empowering them to create and collaborate at scale.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:
  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you

Please note that interviews are conducted virtually.

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